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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I just purchased my 2nd BMW from BMW of Austin. Mike..." I just purchased my 2nd BMW from BMW of Austin. Mike Hanaway and the whole team were very friendly and also professional. I have established a wonderful working relationship through the years with my Service Advisor Scott Cuny. He is so kind and helpful! It's very easy to be loyal when you work with individuals like Mike and Scott. Thanks so much for the special care you give to me!
Business response:
Congratulations on yet another BMW, Kathy! We're super happy to know of your positive comments regarding working with Mike and Scott at BMW of Austin. If there is anything else we can be of assistance with, please do not hesitate to reach out!
"I just purchased my 1st M2 and my 3rd BMW from BMW of..." I just purchased my 1st M2 and my 3rd BMW from BMW of Austin. Mike Hanaway and the team were very professional and made my experience incredibly smooth, quick and easy!
Business response:
Thank you for sharing your great experience with us! We are glad to know that you enjoyed working with our Sales Team. We hope to see you again at BMW of Austin!
"Josh Montana was very helpful. He arranged for a..." Josh Montana was very helpful. He arranged for a courtesy vehicle as soon as he saw my appointment would take longer than estimated and did his best to make sure my vehicle was serviced as fast as possible.
Business response:
Thank you for the five-star review! We are delighted to know that you had a great experience with our Service Department working with Josh Montana. Please let us know if we can be of any further assistance at BMW of Austin!
"Great buying experience. Matt Terranella was..." Great buying experience. Matt Terranella was knowledgeable, friendly and very helpful in answering my questions. He was more interested in making sure I got what I wanted rather than trying to sell me what he had. I appreciated that very much. Since we ordered what I wanted, he was great about keeping me informed of the delivery date. I highly recommend BMW of Austin.
Business response:
Thank you for the great review, Richard! We are so pleased to see that Matt's attentive and knowledgeable service answered all your questions satisfactorily. If BMW of Austin can be of future service, please be sure to let us know.
"Helpful, educated sales staff. Larry was laid back,..." Helpful, educated sales staff. Larry was laid back, answered all of our questions, and allowed us a test drive without him in the vehicle. Easy discussion with Josh the finance manager. Their team did an excellent job adding window tinting and a ceramic coating to the car. Great service!
Business response:
Thank you for the fantastic feedback! We are so happy to see that Larry and Josh went above and beyond to get your window tinting and ceramic coating just perfect. Congratulations on your purchase; BMW of Austin hopes to work with you again.
"Customer service was outstanding! Scott is a outstanding..." Customer service was outstanding! Scott is a outstanding customer service representative. The staff at BMW Austin are knowledgeable and seek to make your car service experience positive.
Business response:
Thank you for the excellent review! We are pleased to learn that Scott's amazing service was knowledgeable and personable. If BMW of Austin can assist you further, please be sure to let us know.
"My service adviser always takes care of me and my..." My service adviser always takes care of me and my vehicle, she keeps me up to date and informed with my vehicles service information. Amanda always makes sure my vehicle gets the best service that it needs
Business response:
Thank you for taking the time to leave a review for us at BMW of Austin. We're happy we could meet your expectations! Our team is available should you require any extra help.
"Excellent dealership! professional team. I would..." Excellent dealership! professional team. I would recommend AUSTIN BMW. I felt that I walked away knowing they took really good care of Me. Thank You
Business response:
Thank you for visiting BMW of Austin. We are happy to know that you enjoyed our services. We look forward to working with you again.
"Easiest car buying process I have ever experienced! Great..." Easiest car buying process I have ever experienced! Great service, friendly staff and great selection of vehicles! Brian was amazing to deal with! Will return my business to BMW of Austin because of Brian Giroux. Brian was willing to work to to get me into the X4 that I wanted. He stood by his word and exceeded my expectations! Love my X4!
Business response:
Katie- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Brian, and with your purchase. We hope you continue to love your new X4 and we look forward to taking care of any of your auto needs in the future at BMW of Austin in Texas.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.