This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Norwood, MA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
920 Boston Providence Tpke, Norwood, MA, 02062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Car was in for the 30K mile check. When I picked up the car, I noticed that the navigation screen had been scratched at the dealership. Car needs to be sent back to the dealer, which promised to replace the screen.
This dealer is rude, the final straw was business manager hitting on girlfriend in front of me. You would expect more from a high line dealer.
The leased 2014 BMW 535 I - win # WBA5B3C5XED533365 -02/28/2014 , end up to be a lemon car-did not pass emission test , at the dealer service facility , with 420 miles on it . Now this car is listed a used car , with 232 miles on it . Usually , the car odometer goes up , and not down . What that means _ the dealer was changing ( roll back ) the car milage ??? it is an fair practice procedure BMW gallery is doing ???? also they were forcing us to get a new BMW , with less features , but for the same price paid for the first l... read more
I was recently looking for a used car, I was really trying to decide between a new Jeep or a Used BMW 330, Which I really liked I went into BMW of Norwood on three separate occasions, and unfortunately my experience lacked much to be desired. On all Three occasions I was greeted by a very nice young woman at their counter as you first walk in, But after that, I was on my own, not once did any salesman approach me or ask me if I needed assistance. I probably walked around for 2o mins each time, upstairs in their used car depa... read more
I was there to buy my first bmw I thought buying a luxury car would have been a great experience! The salesman was not friendly and was walking around like he was at the gym. Roger would talk to me about his watch and his vacation and not about the bmw i was buying I didn't feel like i was buying a car never mind a luxury car. Other then price i would not recommend this dealer to anyone I would have paid 1000 to 2000 more for a luxury buying experience.
I had a terrible service experience on my 2011 550 with BMW Gallery Norwood last month (they fixed none of the specific items that I asked them to address). I have called, emailed, done a live web chat, etc. , but no one has ever called me back or followed up. I keep getting email survey requests from BMW Gallery asking how I liked my service, blah blah and I fill them out with candor, but nothing happens. I cannot tell you how frustrating it is and am ready to shift to another dealer. I have always wanted a BMW and love my ... read more
POOR CUSTOMER SERVICE I purchase my 3 series from my uncle who had purchased the vehicle new and had all service performed at BMW Gallery of Norwood. I called the dealership to ask for a code to program bluetooth that should have been provided at delivery. After 6 calls to service (during business hours) I was not successful in speaking to anyone. I then explained the problem to the receptionist who again transferred me to voicemail. When I tried to call back the receptionist wouldn't even speak and immediately transferred m... read more
I bought my X6 here, serviced it here. They damaged it there. Tried to say they didn't, but, fixed the obvious damage that occurred there. I went back there, to buy a new 3 series, why I don't know... They quoted me one price. When I went back, they increased the price by $5000 and stated they didn't know how that price was ever quoted. I walked, only to have the sales person call with a slightly higher then the first quoted price, but they would have to remove some of the luxury add-ons! ARE YOU KIDDING ME..! Stay away, I'v... read more
Needed 1 tire changed. Was told it would be 1.5 hours to wait. Ended up waiting two hours, despite the fact we had an appointment. This is entirely too long to have waited. I don't expect the speediness of a pit crew, but please, I think for one tire 2 hours is a bit much. The excuse is "we're busy." Guess what, I'm busy too. Next time and next vehicle will be purchased and serviced elsewhere.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,447 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.