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BMW
- Automotive
- Miami, FL
About this business
Location details
2060 Biscayne Blvd, Miami, FL, 33137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Excellent experience after a bad beginning After a bad experience with a service advisor who is no longer with you, Mr. Agustin Falcon saved the day with a great attitude and solved my problem immediately He referred me to a very competent service advisor who kept up to date with regular messages. You definitely have a great team. I have bought 5 cars from you and will continue to do so. I am not particularly fond of car dealers but Braman is definitely an exception
Bruce in Palm Beach. Contacted Braman for a 2017 Rolls Royce Dawn. I sent my info 2 times, but to no avail? Why are they advertising on Cars.com, if they do not contact me inquiry?
Replace battery on a 2019 model?! I went in and ended up meeting a sales person. He showed me cars I wasnt interested in. He didnt ask questions and when I spoke he didnt listen. I left and called hoping to work with someone else and thought I was going to. I arrived back at the dealership and the same agent I didnt enjoy working with was the one to continue assisting me. He was horrible. I bought a brand new car and the alert reads replace battery. I told them to replace it. They told me, it would turn off on its own. Her... read more
M Owner Ladies at car rental desk were terrible at communicating to those customers waiting their turns. I had no idea who was next to be served, how long the wait would be, and nobody acknowledged me or anyone else that they realized the wait was taking long. I waited 45 min for a loaner car when there was only 3 people in front of me. Perhaps the ladies are understaffed, but I give them a 1-star performance. My service advisor Maruf is absolutely terrific and is a shining star in the building.
Service Fraud at Braman BMW - Miami. Service Fraud at Braman BMW - Miami. To sum up - the service done on my car is incomplete and the wrong part was replaced and my original part was not returned to me. On August 23, 2018 - I took in my Z3 Bmw which was the car used in a James Bond movie and it has been kept in mint condition with very low mileage since it will be a valuable antique collectors car. The problem was that the battery would go dead after a week and I would need to get a boost to start the car. Braman BMW told m... read more
Owner We have to pay for everything, Its not good for big company same as BMW ,
First visit to Braman BMW in about 15 years Gas cap was not replaced and the Idrive rotary switch is still jamming at times.
Mal servicio en ventas No recomendable, varias veces que he ido, son groceros si buen servico a clientes.fran
Very bad experience Only negative feedback so far. First of all Id have bought my X5 here because I live a mile away, sales person very squared and didnt work the price with me. I spent 15 min at BMW Fort laudardale and purchased spending 5K less The car was shaking after 30-40 milhes per hour and instead of checking carefully the sales rep Ben just call saying I have to change my 4 wheels??? Of course they just want to make money. Instead of fixing something very simple Terrible way to get extra cash, zero customer service
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,339 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.