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BMW

4.5

About this business

Location details

5990 N Green Bay Ave, Milwaukee, WI, 53209, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.51,237 reviews
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BMW 4 Life's profile image
BMW 4 Life 
6 years ago

Outstanding service Great service as always. Special thanks to Chris, Kevin and Lisa. Your professionalism is unmatched. You are the reason I keep coming back for my service here 

Business response:

Thank you for your feedback! We are glad to hear our Service team was able to take excellent care of you! We value your business and thank you for stopping by! 

Quan B.'s profile image
Quan B. 
6 years ago

Great customer service but... Friendly helpful staff are courteous and get you in and out quickly. Workmanship on the services I received hasn't always been timely but quality has been good. Unfortunately, 3 of the 4 times I have gotten my car back after service it was returned to me filthy. The technicians or whomever has my vehicle last dirty up the carpet, seats, and trim with their grim. It's apparent they don't use plastic on the seats or paper in the footwells to help prevent issues like this that I have become familia... read more

Business response:

Hi Quan. We value your feedback and will let our team know. This is not the customer experience we are use to hearing about. We appreciate you bringing this to our attention. All of our vehicles should be vacuumed and washed after service was performed. 

Mr. Hill's profile image
Mr. Hill 
6 years ago

BMW of North Milwaukee is Excellent Excellent customer service from the time I entered until the time I left. The people there are friendly knowledgeable and just good to be around. If you have questions there are none left unanswered. Love this place! 

Business response:

Thank you Mr. Hill for your feedback. It's always a pleasure! We value your business and than you for stopping in. 

Vee's profile image
Vee 
6 years ago

Michael is your go to person for everything! With all the worst experiences I ever had with Mercedes, this was the best choice I’ve ever made! Great customer service. I recommend everyone to go see Michael! 

Business response:

Hi Vee! We are very pleased to hear Michael took great care of you during your visit. He is a true asset to our company. Please let us know how we can assist down the road! 

SkiTennisGirl's profile image
SkiTennisGirl 
6 years ago

Complimentary Service Call Quick and easy visit to ensure vehicle was all okay. Estimated time for visit was one hour and it was one hour. Recommended new tires which I will probably purchase before winter. 

Business response:

Thank you for your positive feedback! We thank you for choosing BMW of Milwaukee North! 

Sonia Stowe's profile image
Sonia Stowe 
6 years ago

BMW X5 Lisa G. was the first to respond to my request for service. She was able to accommodate all the services I needed exceptionally well and kept me informed. She also pointed out additional savings from a manufacturer promotion. She is an asset to BMW North/Umansky. 

Business response:

Thank you Sonia for your review! We are glad to hear Lisa took such excellent care of you! We value your business and look forward to servicing you next time! 

Katie's profile image
Katie 
6 years ago

Great service Lisa Gittings Great service friendly and helpful with good explanation of what needed to be done . Efficient , knowledgeable , and gave options for Repairs and timely in their delivery 

Business response:

Thank you Katie for your feedback! We value your business and thank you for choosing BMW of Milwaukee North! 

Mary Stoker Smith's profile image
Mary Stoker Smith 
6 years ago

Shopping for a BMW X1 The staff at BMW of Milwaukee North was simply outstanding! They were through, efficient, polite and not pushy! They all worked as a team to make sure my car shopping and buying was a pleasant experience all around! Thank you all to a job well done! It can be hard to find good customer service these day, this team has it on lock!! 

Business response:

Thank you for your kind words and your recommendation Mary! It's always a pleasure working with you. Please let us know how we can assist down the road! 

Pershonne Flippin's profile image
Pershonne Flippin 
6 years ago

Steering Column Great Hospitality! Straighten problems out in a timely fashion! Showroom EXCELLENT! Clean Environment! Accomadates Customers well, rides home, car loaner, Accessories Store! Professional Service! Thank you! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.5 star rating with 1,237 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.