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BMW

4.7

About this business

Location details

2643 Lakeside Dr, Lynchburg, VA, 24501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.7460 reviews
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GC 
8 years ago

Easy, smooth transaction. They were respectful and kind and very thorough in delivery. I purchased an MB GLC300 and my salesman was very knowlegable about the car. Overall a great experience. Would certainly do business with them again. 

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antoler80 
8 years ago

I had an amazing experience with the BMW dealership in this group. I had been searching for a 4 series and found one on their lot. I contacted over the internet and we began corresponding via email. The entire deal was handled via emails and a few phone calls. I have purchased many cars, and this by far was the easiest and BEST experience I have ever had. Furthermore, beside being extremely professional, they were also very accommodating by driving the vehicle to my house and allowing me to sign the paperwork there. This was... read more

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jneedham 
10 years ago

Internet purchase of Mercury Mariner went through without a hitch. Vehicle as described. Nicely detailed. Highly recommend! Thanks Jeff and all the team at BLA. 

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rlcampbell 
14 years ago

I had actually got to the dealership 10 minutes prior to the dealership closing on a Saturday afternoon. The salesman, Jeff Fleenor, came out to greet me. Very pleasant person. Not only was he friendly & very personnable, he was very professional. He & the finance manager, Eric, not only made a sale but they made the sale THAT night! They both stayed late (WAY after closing) to work this deal for me. The dealership closed at 5:00 (a Saturday night too!!) but I didn't leave the dealership until 8:20 pm! They both were amazing... read more

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dawnbest 
14 years ago

My sales and front end experience with CrossRoads has been great! I had a few challenges with the service area where damage was done to my vehicle; they fixed it; but it should never have happended to my first luxury car purchase. They caused damage to my vehicle twice and never told me. I had to 'find' it and tell them about it. They claimed they didn't do it. I was highly offended and disappointed. To this day I don't trust the service area. I feel that everytime I take my vehicle in for service I have to do a total damage... read more

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Tom Dovel 
14 years ago

Both Mike and Eric were sincerely friendly and made us both feel very comfortable. Mike and Eric were additionally very honest and open about the entire transaction. The car was in impeccable condition and "ready to go". Mike even drilled to put the front license plate bracket (since the car is now in VA and the original state did not require front license plate) so that we wouldn't be stopped by police on our way home. While we negotiated and paid a slightly higher price than what we were "prepared to pay", after comparing ... read more

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NurseStacey 
14 years ago

I just bought a certified preowned Mercedes-Benz from Crossroads of Lynchburg. Jeff Fleanor sold me the vehicle and was wonderful to work with and very professional. Eric the finance manager and Dan the general manager were wonderful to work with as well. June in the service department goes above and beyond for her customers. I will definitely be making all of my future vehicle purchases from Crossroads!!! 

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gtmoss 
14 years ago

My experience with BMW of Lynchburg and Jeff Fleenor in particular was excellent. I originally was looking for a pre-owned vehicle with certain features and lots of restrictions making the search difficult. Jeff worked hard to find several options and was patient with me during the entire process. Jeff was friendly and had a good sense of humor throughout even when I changed gears and decided to purchase new. I am happy with my experience and plan to purchase more vehicles form them in the future. 

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dstaton 
14 years ago

My recent car purchasing experience with Crossroads and Sonya Potter-Braxton was very pleasant. In fact it was the rapport that she built with me when she sold my daughter her new car that made me come back to Crossroads to work with Sonya again. She was very friendly, yet knowledgeable of the products I was I interested in. She made the process as pleasant as possible. In addition, the customer service I received from Crossroads as a whole was great as was my overall experience. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 460 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.