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BMW
- Automotive
- Lynchburg, VA
About this business
Location details
2643 Lakeside Dr, Lynchburg, VA, 24501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
"Great service, great people! " I've been to other Mercedes dealerships in the past, however, Berglund Luxury Auto in particular is the best. The service department is remarkable. The professionalism and superior quality of service starts with the service advisor and ends with the mechanics/techs. Joe (my service advisor) is amazing. He responds to emails quickly, organizes your service, keeps you informed and is always pleasant and professional. The technicians are no different; knowledgeable and professional. In particular... read more
"Regular maintenance, oil change, etc" The service manager, Joe Camarda is terrific. I knew exactly what to expect going in and exactly what tasks were performed (and why) on the way out. The communication lines are clear and consistent and appreciated.
"Out of town help! " Great same day service when my daughter's car needed a new belt .. Parts were in stock and the service was completed quickly so my daughter could drive home from college!
"Service " Always receive great service in Lynchburg. The Service Manager always explains what the service entails and the approximate cost. I’m always given a clean and often new loaner while my car is being serviced.
"Value added service experience" I have purchased or leased three BMWs from Berglund Luxury Auto (under that and other names) and two before that from other dealers in Virginia. My experience with this service team is that they are a peerless, value-added component of my overall BMW experience in Lynchburg. This service group combined with my BMW's in-car maintenance advisories have made my service experience incredibly painless and efficient. Yes, I have a big lease payment on my 2016 X-5, but I remind myself that the maint... read more
"Comfortable car buying" Tried USAA Car buying service for the first time. Got an message from Dave Roberts. It was just one message we were not bombarded by one message after another like we were from other dealers. We met with Dave told him what models we were considering and he said the best thing to do was come by when we had time and drive all of them back to back. About a week later and with no pressure from Dave we took time to drive the Mercedes, Volvo, BMW and Lincoln models on our list. Dave took his time in explai... read more
"Service " Joe Camarda is excellent. He is very professional, remembers who you are and works to accommodate any request. This is different than most dealerships I have experienced.
"Service experience" Very satisified with service.. Friendly team with goid waiting area. Service was quick snd ahead of time promised. Excellent client experience. Would recommend Berglund for purchase and service.
"Excellent " Good friendly service and Jonn Talbot is excellent technician. John has been servicing my cars for over 20 years and I have never had a complaint with him. Entire dealership is customer friendly.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 460 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.