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BMW

4.6

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Location details

7070 Cherryvale North Blvd, Rockford, IL, 61112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.64,581 reviews
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MKWOLFF's profile image
MKWOLFF 
10 years ago

fil did a great job. he new every thing about the truck. he went over every thing he even helped set up my two phones through bluetooth. fil the man to see if you are looking for a new car or truck. frank also did a great job going over all the paper work, 

Business response:

Thank you for your review! We appreciate the time and effort you took to create this review and appreciate your service. Feel free to come back for any of your automotive needs and have a great day. 

AYMERIC.GOLDSTEINAS's profile image
AYMERIC.GOLDSTEINAS 
10 years ago

Team did a great job to provide information, price, availability. Very good customer service from the sales. Very knowledgeable about the GMC Terrain, road test driving... 

Business response:

Thank you for your review! We are glad to know you felt your experience was 5 star worthy. Feel free to come back for any of your automotive needs and have a great day. 

Scott's profile image
Scott 
10 years ago

The best experience I've had byeing a truck ty Fil he was very knowledgeable about the truck I was buying if I had to buy another car or truck it would come from him ty again 

Business response:

Thank you for your review! We appreciate the rating and we are glad that you felt your experience was 5 star worthy. Please feel free to give us feedback so that we can create the best customer experience possible. Have a great day! 

Lunchladee3's profile image
Lunchladee3 
10 years ago

Sam went above and beyond for us, also knew the info on the car we were buying and was very helpful in showing us all the features. 

Business response:

Thank you for your review! Feedback is an important key to becoming a great dealership and can't do it without the help of customers like yourself. We hope you continue to come back for any of your automotive needs and hope you have a great day! 

FREDAFLETCHER1958's profile image
FREDAFLETCHER1958 
10 years ago

My experience at lou Bachrodt was great. JR was kind and patient in making sure that I got a veichle that I would be happy with and could afford. JR was very attentive in meeting my needs. I will most definitely recommend him to my family friends and coworkers. 

Business response:

Thank you for your review! We hope you continue to come back for any of your automotive needs and hope you have a great day. 

2007HHR's profile image
2007HHR 
10 years ago

Brandon Campbell very friendly, patient, kind, polite, knowledgeable. Took time and answered my questions and made sure I was getting what I wanted. Let me take the car home to test drive it for 3 days. That was a big saler in itself. Love my car got a chance to get use to driving it. 

Business response:

Thank you for your review! We appreciate the feedback and will use it to create the best customer experience possible. Have a great day! 

SSWEENEY0's profile image
SSWEENEY0 
10 years ago

Both Joe and Josh were friendly and helpful; I couldn't rate their customer service any more highly. Joe spent extra time explaining the intricacies of the Bluetooth, OnStar, etc., features of the vehicle, which was very helpful. 

Business response:

Thank you for leaving us your feedback! Our top priority are our customers and we are very glad to hear that you received the best experience with Joe and Josh! Please visit us for any of your automotive needs! 

jessicap81's profile image
jessicap81 
10 years ago

We currently purchased a 2016 GMC Acdaia. This is our 5th vehicle purchased with Lou Bachrodt. We continue to go back because of our salesman Mike fisher. He is never pressuring, always gets us into what we ask for and is patient with us along the way. Super friendly and easy to work with. We will continue to use Lou Bachrodt for future car needs. 

Business response:

Wow! Thank you for the review! Have an awesome day. 

ewhite's profile image
ewhite 
10 years ago

he was very friendly and knowledgeable on the vehicle we purchased. answered all of our questions we had about the Chevrolet trax. also helped us set up the Bluetooth and onstar. thank you ed and barb white 

Business response:

Hello! Thank you for leaving us a review! We are glad to hear that Ed and Barb provided you the best service. Have a great day. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 4,581 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.