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7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was treated fairly and promptly in the trade in process as well as the final purchase.i will recommend friends to trade there.courtney and judy did an excellent job helping me through some of the issues with my 2013 truck.my overall experience at the mall was excellent
Business response:
We appreciate you taking time to leave us a great review! Congratulations on your purchase! We are pleased to hear Courtney and Judy did a great job in assisting you. Thank you again for your business and recommendations. If there is anything else we can do for you please don't hesitate to give us a call! Best, George Schaffner | General Manager | george@bachrodt.com
Excellent experience buying my new truck at Lou Bachrodt, my salesman was really great, I strongly recommend him, they do have a good service department and a large selection on cars and trucks.
Business response:
Thank you for leaving us this great review. Congratulations on your new truck! We are very happy to hear that we could provide you with an excellent car buying experience! Please come back and see us again in the future with anything else you might need. Take care! Best, George Schaffner | General Manager | george@bachrodt.com
I'd like to give J.R. a huge thank you for getting me into the car I wanted With the Payments I Asked For!! He did an excellent job and I will recommend that everyone talk to him first when purchasing a car. I cant say enough good things about my experience with the sales and financial departments at Lou Bachrodt, it was my first dealership purchase and first loan and they did everything it took for me to leave that day in my car. Thank you
Business response:
We appreciate you taking time to leave us a great review! Congratulations on your purchase! We are pleased to hear JR did an excellent job in assisting you. We are dedicated to our customers and it is important we do everything we can to ensure they drive away happy! Thank you again for your business and recommendations. If there is anything else we can do for you please don't hesitate to give us a call! Best, George Schaffner | General Manager | george@bachrodt.com
I went to Lou Bachrodt Auto Mall looking for a vehicle to fit my large family. Prosper helped me find the right car at the right price. He has checked up with me several times to make sure I was happy with the purchase. I was overly pleased with not only his work ethic, but his kindness and desire to help. Not only would I recommend Lou Bachrodt, but I will send anyone who asks to Prosper.
Business response:
Congratulations on your new purchase, Carolyn! Thank you for taking the time to write about your experience with us. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it the right vehicle for them. I’m so happy to hear that Prosper was able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Best, George Schaffne... read more
I just picked up my BMW from Bachrodt (Joshua Schneider) yesterday, and I must say the experience was extremely easy and painless. Josh was extremely respectful of my time and was a big help in working through the details of the purchase. All price negotiations were done via email or phone, so no time sitting around haggling over the price. This is my second car (first was a VW) purchased from Bachrodt and both times have been much better than experienced at other dealerships over the years.
Business response:
Thank you for taking the time to share with us, David! I'm very happy to hear that Josh was such great help to you. The goal of the Lou Bachrodt Auto Mall team is to ensure a painless and easy purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Best, George Schaffner | General Manager | george@bachrodt.com
JR Henry did a great job. Fast, friendly, and to the point. He is one man that knows his job. Made car buying easy! Going back there next time I need a car
Business response:
We appreciate you taking time to leave us a great review! We are pleased to hear JR did a great job in helping you out with your purchase. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Lou Bachrodt Auto Mall satisfied. If there is anything else we can do for you please don't hesitate to give us a call! Best, George Schaffner | General Manager | george@bachrodt.com
Just bought a 2015 GMC Terrain from Lou Bachrodt in Rockford, IL. Salesman Mike Fisher was outstanding in explaining the options to my wifa and I. He also got us the deal that we wanted and made everything go smooth.
Business response:
We appreciate you taking time to leave us a great review! Congratulations on your new GMC Terrain! We are very happy to hear that it was a smooth process for you and that Mike did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, George Schaffner | General Manager | george@bachrodt.com
Our sales man was Joe luy he was great we didn't have great credit but he worked to help us out and we ended up in the car we wanted with reasonable payments at first I wanted white but decided to change my color to a smokey Grey Joe even knocked off a few hounded so the color wouldn't make my price higher....they are a great dealership the really try for you I would recommend them to anyone
Business response:
Josh, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Joe is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Best, George Schaffner | General Manager | george@bachrodt.com
Thanks Mike. You reeled us in . We were looking for a used car that was in our budget. Mike worked with us and we found out we could afford the payments of a 2014 Spark. LOVE IT
Business response:
Thank you for providing us with feedback regarding your recent visit, Mark! Congratulations on your new Spark! Mike is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for your business. We look forward to seeing you soon and hope that you enjoy your new car! Best, George Schaffner | General Manager | george@bachrodt.com
BMW has a 4.6 star rating with 4,581 reviews.
BMW is open now. It will close at 8:00 p.m.