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7070 Cherryvale North Blvd, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Josh Schneider and Richard Dummer made the car buying experience very pleasurable. I would absolutely call them when I am in the market for my next new car. They really were outstanding.
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Josh and Richard could make your car buying experience a pleasant one. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Best, George Schaffner | General Manager | george@bachrodt.com
I really appreciated the effort Jeremy weathers gave to get me the car I wanted ! The overall experience was very pleasant . I will continue to buy cars from Lou Bachrodt in the future .
Business response:
Thank you for taking the time to give us feedback on your latest purchasing experience at Lou Bachrodt Auto Mall. We're glad to hear that Jeremy was able to give you an overall positive experience. Thank you for your business and enjoy your new car! Best, George Schaffner | General Manager | george@bachrodt.com
I happened to meet Casey Welter at a social event and after talking to her for a while, I was impressed with her knowledge of Volkswagens and promised to visit her at the Bachrodt dealership. Casey was aware of my frustration with the mechanical history of my 2010 GMC Terrain, but she did not put any pressure on me as I explored the lot for available VW Passats. After just one test drive, I was ready to trade! Casey put me at ease immediately and took care of all the details in a professional, efficient manner. Casey and the... read more
Business response:
Jacqueline, it was a pleasure to read about your buying experience working with Casey. Congratulations on your new Passat! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, George Schaffner | General Manager | george@bachrodt.com
Dale Kluck was very helpful. He has a good sense of humor and didn't pressure us. He is very professional and knowledgeable. He showed us a very nice truck that we bought and are very happy with.
Business response:
Thank you for taking the time to write about your experience. It is magnificent to know that Dale was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Before your next service appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Best, George Schaffner | General Manager | george@bachrodt.com
This is the fifth vehicle we have purchased from Lou Bachrodt and like always are very happy with the service they provided. Sam Ferrille is the best Sales Consultant I have ever done business with. He always goes above and beyond and works very hard to meet my needs. Its because of Sam that I will continue to buy my vehicles from Lou Bachrodt. Thanks again Sam!!!!
Business response:
It was a pleasure to read about your fifth car buying experience at Lou Bachrodt Auto Mall. It's delightful to know that Sam was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best, George Schaffner | General Manager | george@bachrodt.com
We walked into and did not get rushed .my fiance and I were introduced to Dale and what a guy he was. Polite funny he brought us in his office where he did the credit check so we wouldn't fall apart liking a car we couldn't afford. He walked the whole lot .he then pulled up a beautiful car it was the perfect car for us and one that we could afford he had a partner who he worked with. He took me to the car and explained everything and he was another funny guy also. The whole shoppinng experience was excellent. Steve showed us... read more
Business response:
Thank you for taking the time to leave us this terrific feedback, Alan! Dale and Sam are valuable members of our team and they will be grateful to read the nice comments you left them. We’re elated to hear that they took care of you, accommodated your needs and were able to help find the perfect vehicle for you. We appreciate your recommendation. If there is anything more that we can do please come back and see us again. Take care! Best, George Schaffner | General Manager | george@bachrodt.com
Ron Freeman was a great help!! After following his advise and filling out financing info on the website, I was able to purchase my car quickly. Did not spend hours at the dealership, and the whole deal went perfectly. Staff was friendly and I love my new car. Thanks everyone.
Business response:
Thank you for providing us with your feedback! Ron is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for choosing our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Best, George Schaffner | General Manager | george@bachrodt.com
I bought a 2011 Sierra from Jeff Martin. He was very helpful. He show me a variety of truck to fit my needs and my budget. A great place to buy a Truck
Business response:
Thank you for this amazing feedback and congratulations on the purchase of your new 2011 Sierra! We’re pleased to read that Jeff accommodated your needs and was of such a great help to you during your visit. Please come back and see us again in the future with anything else you might need. Take care! Best, George Schaffner | General Manager | george@bachrodt.com
Great experience! They were wanting to work with us!!! Never bout from here before but will defiently recommend them to anyone. Everyone was very helpful and informative. Made car shopping totally stress free!!!
Business response:
Thank you for taking the time to share with us! We’re thrilled to hear that our team has been very helpful and informative and provided you with a stress free and great experience during your visit. We appreciate your recommendation. If there is anything more we can do for you please come back and see us any time! Take care! Best, George Schaffner | General Manager | george@bachrodt.com
BMW has a 4.6 star rating with 4,581 reviews.
BMW is open now. It will close at 8:00 p.m.