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BMW
- Automotive
- Hamilton, NJ
About this business
Location details
3630 Quakerbridge Rd, Hamilton, NJ, 08619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 8:00 p.m. | |
| Tue | 6:30 a.m. to 8:00 p.m. | |
| Wed | 6:30 a.m. to 8:00 p.m. | |
| Thu | 6:30 a.m. to 8:00 p.m. | |
| Fri | 6:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I really can’t speak highly enough about Alan Causing and the management at Princeton BMW in NJ. They are completely dedicated to the customer and their very best experience in a BMW. We all know that BMW is known as the “Ultimate Driving Machine” and it is; how good is that if all the rest of the process fails around it? Recently I had reoccurring engine issues with a 2 year old 135i. This is a fantastic car when it is running correctly, but like all machines, it can fail. The bad part was that the repairs were not fixing t... read more
I have never dealt with a dealership that is more committed to customer satisfaction that Princeton BMW. From the minute you walk in the door they make sure that they do everything and anything possible to take care of your needs and to eliminate any problem you may have. It is obvious in the way they conduct their business that they do this because they all actually enjoy doing what they are doing but also that get real enjoyment when they have turned a troubled customer into a relaxed and satisfied customer. This beging wh... read more
I have been a customer for 4 years now,I currently own 3 BMW's, I have had some issues with one of my BMW's, a 2007 X5, My service advisor, Luke Stryker has been very attentive and friendly in understanding my concerns and needs during a difficult and, what could be, a frustrating time. He is one of the reasons I recently took delivery of yet another BMW, a 2011 535i. Furthermoore, the entire dealership has been terrific, starting with the general manager, Steven Moore. He took the time to personally address every question a... read more
I've always received excellent service from Princeton BMW and have gone to them for all my sales and service needs for many years. I brought my 2009 X5 in for service today with my Advisor, Frank Menna. I had a flat due to a nail I picked up and Frank took my car in immediately. Frank goes out of his way to make the customer comfortable. He frequently updated me on the progress of the repair and even brought me the nail so I could see what had caused the damage. Frank and his very efficient service technicians had me back on... read more
I had the pleasure of working with Diana DeBoer during the purchase of my 2010 MINI Cooper Hardtop. Let me just say, the whole process was WONDERFUL. Diana was helpful, friendly, extremely knowledgeable and most of all made me feel totally comfortable through out the entire process. Even now, over a month after my purchase, I still contact her with questions and her responses are always prompt, helpful and friendly. She is a superb sales representative and Princeton is lucky to have her on their staff! When ever I am approac... read more
This dealership is a rare gem. The people there are great, and they are HONEST! I feel comfortable for the entire process. They treat me with respect and integrity. I would reccomend this dealership to anyone and will buy my future BMW's there.
Great experience. Professional and knowledgeable staff and great client service. From the time I walked in to when I recieved my vehicle, I had on-going dialog and the team kept me informed every step of the way. Everything was taken care of by them and all I needed to do is get ready to enjoy my new vehicle. Sincere thanks to Princeton BMW for providing an outstanding customer service experience.
Friendly people. Dont push at all. Actually steered me away from higher priced purchases which did not make sense for me. Now thats fair. Price wise, I shopped many places, they were the lowest on the first quote. They offered me both and lease and finance options. The kicker was, when I finally agreed on the price, they lowered it even further without me asking due to a rate adjustment.
I have had Warranty service repairs on a couple occasions on my 528SI at Princeton BMW on Quakerbridge Rd in Hamilton Twp. I have dealt both Frank Menna and Steve Mallen, both of these gentlemen were courteous, friendly, and anxious to please the customer. On one occasion there was an unusual display computer programming issue that defied the normal repair procedures. The Service manager Rich Lanci got personally involved and contacted the engineers in BMW Germany to work with the regional factory technician to help get to t... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.3 star rating with 1,779 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 6:30 a.m.