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BMW

4.6

About this business

Location details

31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.65,035 reviews
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Scott D's profile image
Scott D 
3 years ago

Well done! You did what you said you would do on time and with no issues. That’s all I could ask for in a service department. 

Business response:

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable service experience! 

J Nash's profile image
J Nash 
3 years ago

Justin’s the Man! Justin provided outstanding service. He informed me of my best options to choose from and also provided some safety recommendations (tires and alignment). Didn’t get the recommended safety service but will be back to get the work done. I did get battery replacement and brake flush! It’s always pleasurable when I come to BMW of Annapolis 

Business response:

Thank you for your kind words for Justin and our staff, we appreciate it! We are very happy to hear that we were able to provide you with a fast and enjoyable experience! 

CZ's profile image
CZ 
3 years ago

35,000 Service Everything was great. Both wait time and cost as estimated. The only thing it was freezing in the service department. 

Business response:

Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit! 

roman orsini's profile image
roman orsini 
3 years ago

Hunter was awesome I had an excellent experience at BMW of Annapolis. My car build was delayed during the pandemic. Hunter was very honest and accessible. I fully understood what was occurring and although I did not like the delay it was clear that there was nothing he could do. I usually hate the process of purchasing cars due to the nature of the games that salesmen often play. None of that occurred with Hunter and BMW of Annapolis. It was my most enjoyable experience yet. I can recommend them without reservation 

Business response:

Thank you Roman for your kind words for Hunter! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car. 

Mike's profile image
Mike 
3 years ago

Very excellent from the beginning to the end BMW of Annapolis is very well run. My salesman Tom was friendly patient and helpful and I would recommend him and BMW of Annapolis to anyone 

Business response:

Thank you for the recommendation and kind words for Tom! We thank you for your business and look forward to your next visit! 

Tom's profile image
Tom 
3 years ago

BMW of Annapolis Outstanding service performed on my car in a timely manner. Very detailed review of the car systems. Will go back when required 

Business response:

Thank you Tom for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit! 

Roderick Walton's profile image
Roderick Walton 
3 years ago

Vehicle purchase Absolutely impressed with the customer service Andy Alexsa showed in guiding me through the process of my purchase. 

Business response:

Thank you Roderick for your kind words for Andy! We are thrilled that he provided you with a great car buying experience. Congratulations on your new car! 

Bryan's profile image
Bryan 
3 years ago

Buying made simple! I contacted the dealer about a particular car and they quickly set up an appointment for us to test drive, and ultimately purchase the car. The buying process was simple, Hunter answered all of our questions and made the transaction seamless. 

Business response:

Thank you Bryan for your kind words for Hunter! We are thrilled that he provided you with a great car buying experience. Congratulations on your new car! 

Louise Halley's profile image
Louise Halley 
3 years ago

I was very pleased with the service I received from Jane King. The service was excellent. The car was finished and properly checked. I was extremely please. 

Business response:

Thank you for the review, Louise! We are very happy to hear that our team treated you well and was able to help you with your service visit. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 5,035 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.