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BMW
- Automotive
- Annapolis, MD
About this business
Location details
31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Best review!! They try really hard!!
Business response:
Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!
Great fast service The online appointment process was quick and easy.
Business response:
Thank you for your positive review, Rudy! We appreciate your business.
Great service advisor Service advisor was great! Helpful and friendly.
Business response:
Thank you for your kind words for our staff, we appreciate it!
Very Good Salesperson Grant was very attentive and helpful during the entire purchase process. Great folllow up, even after the sale.
Business response:
Congratulations on your new car, Kurt! Thanks for the review and kind words for Grant. We hope you loved your new vehicle for years to come.
X3 Justin was awesome. He was knowledgeable and assisted with all my questions.
Business response:
Thank you for your kind words for our staff, we appreciate it!
Srvc Rating The service team members are all very friendly & helpful in regards to your service, the only downside is when calling to make appt it is not explained that if you need a loaner they won't have any available for at least 2 weeks out. So plan accordingly when dropping your vehicle off if it has to stay for a period of time 🙃
Business response:
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Attentive and Quick I tend to do my own vehicle maintenance, but with my 328d, I prefer to let BMW do the service for two reasons: First, this is one of the few places I feel the customer service truly focuses on the customer. Second, the service is performed without delay and the customer lounge is comfortable.
Business response:
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Friendly and efficient The service team was very friendly and communicated well. I received an email and a phone call to discuss findings and next steps. Considering the busy time of year, they got me in and out in a reasonable timeframe.
Business response:
We are very happy to hear that we were able to provide you with an enjoyable service experience. We thank you for your business and look forward to your next visit!
Thanks for everything The service crew was fantastic. I was having a bad day and nothing was going right. The team quickly help me get checked in and helped me with everything I needed to drop my car off. I showed up to pick up the car and they got me processed and out quickly. Thanks!
Business response:
Thank you, Keith, for your kind words! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 5,035 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.