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BMW
- Automotive
- Annapolis, MD
About this business
Location details
31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great dealership Pleasant buying experience No high pressures, just honest and courteous interaction with sales and mgmt. Salesperson explained car features thoroughly
Excellent experience Dontae made our experience noteworthy. He was friendly, helpful and competent. He kept us well informed. Technicians stayed after hours to complete the work. We really appreciate everything that was done for us.
Service Department Friendly staff as you walk in the door. Let you know how long a service will take. Always a clean waiting room. The service writer’s will answer any questions you have about your vehicle or will find out if the are not sure. Just need to let the customer know when the vehicle is ready. I had to go ask how much longer and they didn’t realize that my vehicle was done and ready. Wished they had more merchandise in the waiting room to look at and purchase.
Business response:
Thank you for being our customer, we appreciate your feedback kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
First time visit Jeremy was awesome. He provided me with all the info that I inquired about. This was a great first experience.
Business response:
Thank you for your kind words for Jeremy and our staff, we appreciate it! We thank you for your business and look forward to your next visit!
Good Service I made my appointment using the BMW app and the customer service I received at the dealership while waiting on my vehicle was impeccable.
Business response:
We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!
“They got this.” My service rep of 13 years left the company. It was a sad separation for me. I have a new service rep. We experienced a robbery and had to have all systems rekey. He made the repair and transition painless.
Oil change Loved the car wash and vacuum
Great Service The service was great. Went here for an oil change and Dontae was very nice and friendly. The only thing was that it took almost 5 hours for my car to be ready. They even watched my car which was very kind and courteous of them to do.
Complete satisfaction All work done as required
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 5,035 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.