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BMW

4.6

About this business

Location details

31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.65,035 reviews
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Elsa's profile image
Elsa 
4 years ago

Great service Cassio, Richard, and Alexis gave me and my husband a great service and shopping experience. We are very happy with our new vehicle 

Business response:

Thank you, Elsa, for your kind words for Cassio, Richard, and Alexis! We thank you for your business and look forward to your next visit! 

Nelson Espitia's profile image
Nelson Espitia 
4 years ago

nice service advisor good price for service 👍 

Business response:

Thank you for your positive review, Nelson! We appreciate your business. 

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LBurns 
4 years ago

Well Informed What I appreciate the most is the communication; I.e. keeping me update on the service of my vehicle.. I receive a text after I’ve left asking if I have any questions to reach out to this particular advisor SD calls with updates on the status. I’ve been using Annapolis BMW for 12 years now and have never had to bring the car back for something not fixed properly The first time. Their attention to detail is very important and what I appreciate the most. 

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Cpoole 
4 years ago

Jane King Jane King has been my service manager since 2010 and she alway provides me with exceptional service. I love her professionalism and she is the best. Sincerely, Cheryl Poole 

Business response:

Thank you, Cheryl, for your kind words for Jane! We thank you for your continued business and look forward to your next visit! 

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Deante 
4 years ago

BMW service. Service was professional and finished in a timely manner. 

Business response:

Thank you for being our customer, we appreciate your kind words! 

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Avis Henderson 
4 years ago

In and out This was again a very easy and seem less car service for my 2018 X2. From the beginning making the appointment to the end of my car service. They kept me informed the whole time..!!! Love love this location. 

Business response:

Thank you, Avis, for your kind words! We thank you for your business and look forward to your next visit! 

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Miles 
4 years ago

Customer service is key! I was very impressed with the customer service provided by Roberto Brown. Mr. Brown addressed every concern and inquiry asked. No speed talking. Nothing but straight talk with honesty so the customer can make well informed decisions. 

Business response:

Thank you, Miles, for your kind words for Roberto! We thank you for your business and look forward to your next visit! 

Tai Anike's profile image
Tai Anike 
4 years ago

No Hassle, Great Deals, Friendly Team This is my second BMW purchase from BMW Annapolis. I work with Hunter Lappen — he will take care of you. Also, I only service my vehicles here because this team has proven to be trustworthy (thus far) … If you’re in the market for a new car, give BMW Annapolis a try. I promise they won’t disappoint! 

Business response:

Thank you Tai! We are thrilled that Hunter and our team provided you with the best experience! We thank you for your continued business! 

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Chesapeake Land Services LLC 
4 years ago

1st Oil change of 2021 This Dealership is very organized, clean facilities and staffed by professional and product knowledgeable Service Writers. 

Business response:

Thank you for your kind words for our staff! We thank you for your business and look forward to your next visit! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 5,035 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.