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BMW
- Automotive
- Annapolis, MD
About this business
Location details
31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jane Delivers Again! Service department is great. Staff, especially Jane King, is very professional, attentive and helpful.
Business response:
Thank you for your kind words for Jane, we appreciate it! We are very happy to hear that we were able to provide you with a great experience!
Better Communication Would have appreciated my proactive communication from my service manager. Had to track him down several times over the two days my car was being serviced.
Business response:
Thank you for your feedback. I apologize for the lack of communication from our staff because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Eric Fischer Service Manager efischer@mybmwannapolis.com
Maintaining 2013 BMW I continue to be impressed with the service representatives at the Service Dept of BMW Annapolis. I also greatly approve of their new software noting car problems, reasons if applicable, and cost to perform service.
Business response:
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Great service! Liked the new videos to share progress and identification of issues with the car.
Business response:
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Car scheduling an appointment was very easy. My service rep was named Nick and he was very courteous and gave special attention to certain things I had asked for. Would definitely go back again.
Business response:
Thank you for your kind words for Nick, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Excellent Service Timely, knowledgeable service appointment
Business response:
Thank you for your kind words!
Easy service of my car! My service advisor, Dontae was friendly and welcoming. He kept me up to date while my car was being serviced.
Business response:
Thank you for your kind words for Dontae, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Service Very professional I loved the video they made where I could see them inspecting my car. I probably would have put off new tires but, in the video he showed the outer tread was pretty thin so I got the tires.
Business response:
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Suzy99 Jane king has always been the best service representative. I appreciate the care she takes with the issues I present. She does a good job of keeping me informed about the status of my vehicle service.
Business response:
Thank you for your kind words for Jane, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 5,035 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.