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BMW
- Automotive
- Annapolis, MD
About this business
Location details
31 Old Mill Bottom Rd N, Annapolis, MD, 21409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great Experience Professional service all the way around.
Business response:
Thank you for being our customer, we appreciate your kind words!
Video victory Loved the new video of the service performed and maintenance recommendations sent to my phone
Business response:
Thank you for the feedback Tara. We thank you for your business and look forward to your next visit!
Annapolis BMW service has always been top notch. My service advisor Nick, always reviews the services that were completed and informs me of what services are to Come. The dealership business center and waiting room is clean and comfortable. I am a satisfied service customer.
Business response:
Thank you for your kind review of Nick, we appreciate your business Marian!
Great service from Annapolis Bmw. Justin at Annapolis Bmw is a cut above the rest. It's knowledge of vehicles is like no other, which allows the customer to feel confident driving the ultimate driving machine.
Business response:
Thank you for your kind words for Justin, we appreciate it! We thank you for your business and look forward to your next visit!
Routine service Appointment was easy to schedule and service was completed on time
Business response:
Thank you for being our customer, we appreciate your kind words!
Outstanding Service I received excellent service. The wait time was great. The advisor named Nick was very informative and kind. I was impressed with the video from Bob describing the multi point check. Way to go BMW of Annapolis. Very impressed.
Business response:
Thank you for your kind words for Nick and Bob, we appreciate it! We are vey happy tp hear that we were able to provide you with a fast and enjoyable service experience!
Lost in the abyss This was the first time I didn’t have AMAZING service and I hope it is the last. The service itself was great. The lack of communication was terrible. My car was dropped off Thursday evening. And despite many texts and phone calls I was not able to talk to anyone and no one returned my texts. For days. A message was sent to management and I was supposed to hear from them and that also never happened. The service seems to have been done great and I DID have a loaner car. The cashier and loaner experience wer... read more
Service advisor gave me coupon Service advisor gave me a coupon to take several dollars off service.
Business response:
Thank you David for your kind words for our staff, we appreciate it!
Great service Described work plan and clearly communicated to make sure I consented to work before performing. Worked hard to keep within promised timeline.
Business response:
Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 5,035 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.