BMW

Erin.gonyea 

on DealerRater

11 years ago

My husband and I were treated with the utmost customer service beginning with the salesman, the financial department, and the other sales tech people at the dealership. Customer service and satisfaction were the priority throughout the experience. .we are so lapel eased with the automobile and feel like we can call and go to the dealership for any needs and assistance. They make you feel comfortable and like family. 

alfortuna 

on DealerRater

11 years ago

My wife and I were traveling from Port Saint Lucie in southeastern Florida to celebrate Mother's Day weekend with my sister, who lives in Clearwater Beach on the Gulf Coast. We had driven a short distance on the Florida Turnpike when an alert signal appeared on the dash panel of my BMW M3. I stopped at the first rest area and discovered that my oil check guage indicated that the car needed a quart of oil. I was concerned because my dealership recently changed the oil (8 quarts) and oil filter. This was the first time I was d... read more

ycastill2 

on DealerRater

11 years ago

Very recently I got my 2014 BMW 228i through Fields BMW Lakeland. That was my first time obtaining BMW through Fields and didn't know what to expect. Although they serviced my previous BMW which they provide excellent job, buying/leasing is a process and takes some negotiations. My client Advisor, FURMAN CLARK, facilitated the transaction no-pressure and hassle-free. The entire staff at Fields are very nice from receptionist, Service dept. client Advisor (Albert Darby), Manager, Documentation Clerk, and most of all my client... read more

themelvis 

on DealerRater

11 years ago

Had an opportunity to get my vintage BMW serviced at Fields and they did a super job! My car runs like new and the quality of service and care I received was exemplary. I felt very well taken care of by all staff, from the receptionist to the parts department. 5-star high quality rating and I will return to get my baby worked on again :) 

no1maj 

on DealerRater

11 years ago

Spoke with John the Service Manager and he was able to take care of all concerns and issues regarding my recent purchase. I would highly recommend after seeing the professionalism he exhibited...great manager!!! 

coa187 

on DealerRater

11 years ago

Excellent associate he was knowledgible, kind and carring a real go getter I'm gonna be coming back to him everytime what a sharp young man 

Jdrinkut 

on DealerRater

11 years ago

Wanted to say thank you to all the great folks at Fields. Everyone is always very friendly and goes above and beyond to help me and my wife when we come in. Not only have we purchased two cars from Fields but we use them for all the parts that we need when I service our older Bimmer also. The reason we continue to use their facility is because it is evident that everyone there wants to help. I also recommend Fields to all my customers if they need anything for their BMW, knowing that they will get top notch service. Thank yo... read more

jmsjetset 

on DealerRater

11 years ago

Lance the sales manager called me back right away when I was looking to buy a new car.Lance was the best car buying experience I ever had in the 20 years at BMW dealerships.He is very personable,smart and easy to work with and knows what he is doing very well at BMW.He ordered the exact 2014 car I wanted.Lance was always quick to write/call back with my questions and very helpful.He even delivered the new 2014 car to me at a golf resort an hour or more away! It was very fast to trade cars with him since all the paper work wa... read more

Kwhiting 

on DealerRater

11 years ago

I purchased a 2006 Toyota 4Runner from Fields BMW. All I have to say is the service was excellent and continues to be fantastic. Phill went out of his way to help with the sale and even after the sale continued to help with any thing I needed. The business office also was a big help with some tag issues that were created by another dealership. I would highly recommend this dealer ship to any one looking for a new or used vehicle. You won't find a more service oriented dealer.