This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Katy, TX
About this business
Location details
20822 Katy Fwy, Katy, TX, 77449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Carl Prichard Great service provided by David in the service department.
Business response:
Liz Prichard, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of West Houston!
Satisfied customer Great dealer, knew all the answers to my questions. Very attentive and provided great customer service.
Business response:
Huu Nguyen, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Safely Rolling Again I heard a tapping noise coming from my rear tire and discovered a wide headed nail or tack. I had recently purchased my tires from BMW West. I took my vehicle in unplanned at 3p on a Saturday. They replaced my tire and washed my car within an hour and I was safely rolling again.
Business response:
Hi Melissa Scott, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service Great experience. Easy and quick service on short notice.
Business response:
Hi Paul Connolly, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BMW West I love BMW West. John Blevins always takes great care of me and my car. He is my go to guy whenever I need service.
Business response:
Susan Logan, we're happy you found our staff to be so supportive during your experience here at BMW of West Houston. We hope to see you soon!
Air Bag Repair I had the final repair on the airbag recall, and it was done within an hour. In and out! Also - I own 2 "older" BMWs that I have consistently had serviced at BMW of West Houston. My service advisor, Joanna Wolf, has always worked with us in getting the best value for the repairs needed. The quality of the repairs has been excellent. I don't believe the old adage that the dealer is too expensive. I have tested this with a real life experience with an engine repair and the "other shop" was a lot more expensive. ... read more
Business response:
Mark Durka, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Car Service Overall great experience and customer service while I was getting some routine maintenance.
Business response:
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Repair carbon fiber Service representative knowledgeable and Great follow up accommodating setting Appointment.
Business response:
Hi Charles Giglio, thank you so much for your positive comments about BMW of West Houston!
Yearly Maintenance It was time for the yearly service to my X3, and BMW of West Houston was absolutely fantastic! I was able to quickly schedule the service online including having my car picked up then delivered back to me. Usually, I waste 3 to 4 hours sitting in the dealership, so this alternative was wonderful. I received phone calls as needed and was kept "in the loop" during the process.
Business response:
Gaye M, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at BMW of West Houston. We look forward to your next visit! Take care!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 5,805 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.