BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
Select a rating
mgmgmgmg's profile image
mgmgmgmg 
8 years ago

I encountered excellent, POLITE, knowledgeable people that worked to help me arrive at a PERFECT CHOICE. Steve, Fred, and always Jim Strunk, are professionals that make buying and servicing a pleasure - not a chore. 

Jane Ellen's profile image
Jane Ellen 
8 years ago

My husband and I found exactly what we were looking for. Quality and great service. Steve contacted me via email and knew exactly what I wanted when we arrived. He was professional, friendly and knowledgeable. We were able to easily compare our options without any pressure. We came in looking for a new SUV and left with a certified vehicle that met every one of my expectations. We were introduced to many of Steve's co-workers and they were all very welcoming. I am going to feel confident contacting staff for service. I have ... read more

M2 buyer's profile image
M2 buyer 
8 years ago

All of Putrri's 5 star reviews are legit, and she is in a class of her own. Anyone who is interested in purchasing a BMW would be wise to go with Putrri, who is friendly and honest. Putrri was with me every step of the way when I added myself to the waiting list for an allocation for the ridiculously popular M2. Within days of putting down my deposit, I was informed that they had an allocation for me. Within 2 weeks, my M2 was already in production. Putrri communicated the status of my car from start to finish. I was never l... read more

Joe Knapp's profile image
Joe Knapp 
8 years ago

My wife and I had a great experience at BMW of Westlake. I typically dislike the car shopping experience because of the typical high pressure sales tactics. Jerry at Westlake was a pleasure to work with. He took the time to listen to our needs and helped make recommendations that fit within our budget. Mike helped make the financing paperwork a breeze. Justin, our BMW Genius, was very helpful in showing us how to operate all of the features in our new car. Everyone we encountered was very friendly. I would gladly recommend t... read more

Sweets93's profile image
Sweets93 
8 years ago

This was the easiest and no hassle BMW purchase I have ever experienced. I purchased the M240i xi my third BMW. Putrri my sales advisor is also the best sales advisor ever. From the time I walked into the dealership and after I drove off. She took care of everything!!! Greeted me when I walked in, took me for a test drive, explained the differences between 2 cars I was looking at, called me to see if I had any questions and how I was doing the next day. She also has answered my questions right away. I highly recommend Putrri... read more

ridgevilleguy's profile image
ridgevilleguy 
8 years ago

Steve is very professional, No hard pressure sales tricks, the entire process was pleasant and painless. I strongly recommend Steve for your next BMW purchase. 

JPM's profile image
JPM 
8 years ago

I had a very good experience with BMW Westlake. I was looking for a 2017 5 series and my sales advisor, Howard Schneider, found exactly the model I was looking for in Germany! He worked hard at tracking it down and getting it shipped to BMW Westlake in timely fashion. Everyone (Sales, Finance, BMW "genius") were sensitive to my time and did not keep me waiting through any step of the process. I would strongly recommend Howard Schneider and this dealership. And last but not least - the 2017 5 Series is a great car! 

Thomas Joseph Lekan's profile image
Thomas Joseph Lekan 
8 years ago

I have leased or bought five BMW cars from Tom Zito. Always a pleasure to deal with him and the people at Ganley BMW, and I always get a great car to boot! 

Tony's profile image
Tony 
8 years ago

Howard went out of his way to be courteous, helpful and efficient during my transaction I would not hesitate to return for any future business 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.