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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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Krissy's profile image
Krissy 
9 years ago

My overall purchase experience with BMW of Westlake was excellent. I was very impressed by Howard's knowledge of the vehicle demonstrated during the test drive. The Finance department also did a great job working with Sales to get me the best sales price and interest rate to fit my target budget. Nate also spent the time with me on the day I picked up the vehicle to clearly explain many of the great features of the vehicle. Everyone I worked with took the time to make sure my experience was the best it could be. 

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Erin 
9 years ago

I always get excellent service at this dealership, This is my 4th car from them and they are knowledgeable and helpful. i recommend them highly. 

Jeremy A Jacobs's profile image
Jeremy A Jacobs 
9 years ago

Great service. Great product knowledge. Ken, Robert and Mike are true professionals. The genius is a great concept that really helps the buyer better understand the features of the car. 

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schro 
9 years ago

This is the forth BMW I have leased from Westlake and they are very pleasant and accommodating. They go out of their way to make it an enjoyable experience, even if they don't have a vehicle in stock they find one for you. The service department is excellent and very friendly. When you get your car back it is clean inside and out. Ken Delk has been my salesman for all of my BMW and has always taken very good care of me and answered any questions that I have ever had. 

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MargaretX1 
9 years ago

My experience at BMW of Westlake was very pleasant. I felt like I was taken care of from the minute I spoke with Bob on the phone, all the way through to Dirk's bmw genius explanations I received after my purchase, Ken Delk knew his stuff and helped me feel like I was choosing just the right car for me, and Bob worked the numbers to fit my needs. All 4 men I worked with were knowledgeable and efficient, and they stayed after hours to complete the deal for me. These are people who don't just feel like employees, they enjoy wh... read more

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cloudsurfer 
9 years ago

Solid experience. Ken spent much time test driving a few 3 series sedans with me. Negotiations were quick, finance was easy, and vehicle delivery was first class. I highly recommend retired service vehicles as a "gateway" to the BMW family. 

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Another BMW 
9 years ago

Between management, sales and finance at BMW of Westlake, they are consistently fair, detailed and do things with a personal touch in all ways possible. 

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darlone2 
9 years ago

I had a very good experience dealing with Q of BMW in middleburg heights OH. He went out of his way in every single step! He follows up and stays late. He came in on a day off just to get things arranged quicker as we were going out of town. I would not hesitate one little bit to refer Q to someone looking to buy a vehicle whether they are in or out of town. I never even saw my BMW Z3 but Q took so many pictures and videos that it made it easy to make a decision based on just the pictures. He even took a video of it running ... read more

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Fred Hafez 
9 years ago

I was in search of finding and buying my father a car he deserves! For months and months I was looking for a black 750li. I left Q Shirazi our salesmen my contact information after visiting him at the BMW of Westlake South store. Sure enough a week later Q gave me a call and said he had found the car I had been looking for! Long story short I walked in drove it and he was right it was the one! Also Q proved me wrong I always thought sales guys were out to get you but he knew how to be respectful and even though I was trying ... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.