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BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I looked on line and saw the truck and the price was cheaper on line then at the lot. I informed Q about the price difference and he honored the online price. The team was very helpful and diligent in getting my approval. I am very satisfied with my truck and will return to this dealership to purchase my next vehicle.
This is my second time working with Howard Schneider and he is the best! Hence reason I came back to him! First time was in Middleburgh Hts and I followed him to Westlake office! That says a lot about Howard! Howard always goes above and beyond, giving exceptional/excellent service and not only is he kind, patient, polite and genuine, he makes you/has always made me feel very welcome and is always willing to help, finds answers for all my questions and very timely in all responses! I have been very honored to have Howard as ... read more
Q was great. I appreciated his professionalism, informative nature and determination to see me get the vehicle I wanted. I was able to get the car I always wanted .I look forward to future business with BMW of Middleburg Heights.
Q was very knowledgeable about my BMW. He was extremely accommodating, answered all my questions and even brought the car I wanted to the dealer closest to my home. He is a true professional and made buying my new car a very pleasant experience! Thank you Q:)
This is the second time that I have worked with Howard at BMW of Westlake and as usual I found him to be on point. We communicated via text, email and phone in the months leading up to the expiration of my lease (a vehicle Howard had previous leased me) and when I finally went in to meet with him personally the agreement was exactly as we had discussed. He had all the paperwork ready which showed that he valued my time, introduced me to his team which made me feel special and we discussed his family and mine as we have gotte... read more
The team at BMW of Westlake earned my repeat business due to their belief that customer service should be on equal footing with the quality of engineering that goes into their product. The enjoyment I get from the driving experience is reflected in my interactions with both the Sales and Service staff, and this has been consistent over the course of almost 10 years. I am continually impressed that there has never been a case where I wasn't treated as a valued customer, and that is an increasingly rare quality these days.
First time BMW owner. Truly enjoyed buying experience. Process was easy and light. Howard did great job in getting me information and why one model year might be better for me or not,
We've purchased a few cars from Jerry. It's always a great experience. We wouldn't consider anyone else, and followed him to Westlake.
From the moment I entered the airy showroom until I departed with my art form on wheels I experience a united culture from the staff. They understood the emotional impact of relationships and the bond between the brand and the customer. They made this process enjoyable without being annoying.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.