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BMW

4.9

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Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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justinp's profile image
justinp 
10 years ago

Good experience with BMW of Westlake. Worked with Steve who was knowledgeable and took time to explain many of the features of the 535ix. Would recommend this group for anyone looking to buy or lease a BMW. 

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C.Strong 
10 years ago

The salesman Steve Mihalic was very courteous, helpful and knowledgeable. His experience and expertise in his field was obvious. I completed the majority of the transaction over the phone and internet. It made for a smooth delivery of the vehicle I was purchasing. The vehicle upon pickup was just as it was explained in the advertisement on the internet and verified over the phone with the salesman. There was no long delays in any aspect of the transaction. I would highly recommend this dealership in choosing which one to buy... read more

Chris A. Sherman's profile image
Chris A. Sherman 
10 years ago

Even though I had been to BMW of Westlake for service, I had never purchased a vehicle from them until April 2nd. I was dreading the process of trading a vehicle and negotiating a price on the new vehicle but was pleasantly surprised with the experience. John Redden was my salesperson and he could not have been nicer. His colleague, Howard, was also helping out with information he could provide. Neither one were aggressive or pushy and never made me feel rushed to make a decision. From the salespeople all the way up to the m... read more

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Sumesm 
10 years ago

They were Knowledgable Everyone was Professional Dairy Courteous Sincere and Kind Facility Immaculate We felt Relaxed I would recommend to others and return for future business 

tom's profile image
tom 
10 years ago

I work over the phone with Mr. Jerry Mancini who provided excellent service from start to finish. The process was efficient and painless thanks to Mr. Mancini. I would recommend the dealer ship to anyone who is looking to purchase or lease a vehicle. They walk you though everything step by step and never miss a beat again excellent service from start to finish. 

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Martin Stoneman 
10 years ago

Our salesperson, Putrri Padbatan, was enormously helpful, delightful and informative throughout the process. Further, at the time of delivery Dirk Steffen spent 2 and 1/2 hours with my wife and me, in the vehicle, explaining and demonstrating the various features. He was extremely patient and knowledgeable and helped maximize our enjoyment of the vehicle from the very start. 

vwisaudi's profile image
vwisaudi 
10 years ago

Qasim one of the best salesman I have dealt with. I Purchased pre owned 2013 Audi A4, Qasim went above and beyond my expectations as I was reluctant purchasing used as is vehicle. Qasim eased my piece of mind by going over the vehicle service records and report. Also Dan in finance extended himself to get the best financing. I Had the car one week now, Qasim contacted me to see how things were. Of course being critical customer I told him I Love the car and my concerns were wiper blades and a few small blemishes , Qasim said... read more

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dschimp 
10 years ago

BMW of Middleburg was outstanding throughout the entire transaction. The dealer rep 'Q' contacted me the same day via email, and we exchanged texts as he developed an understanding of the car I was after. He is a true car guy, and didn't try to pressure me into purchasing something that wasn't what I really wanted. Although the first car wasn't quite perfect, he located another car and offered it to me at an extremely competitive price, along with a competitive trade-in value for my vehicle (sight unseen). Although the deale... read more

Brad711's profile image
Brad711 
10 years ago

Q is a great salesman. He really made the process of buying my used Mercedes SLK 230 pretty much effortless on my part. I would give him a ten out of ten for customer service, knowledge and just handling everything in a very professional manner. Thanks Q for the great experience! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.