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BMW

4.9

About this business

Location details

24690 Sperry Drive, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.94,082 reviews
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jrwooley's profile image
jrwooley 
3 years ago

Timely, responsive and extremely helpful. We’re sold on the brand - we have both the X3 and the X5 - and and we are equally sold on the service dept at the dealer. 

Business response:

Thank you for this fantastic review and for your loyalty! 

rjb7's profile image
rjb7 
3 years ago

Easy scheduling, on time service, courteous and prompt check-in, comfortable waiting area, quality work, overall very professional 

Business response:

We appreciate all thing amazing things you wrote in this five star review! 

Beshoy Mekhael's profile image
Beshoy Mekhael 
3 years ago

John made the process very easy. He showed me all the cars I wanted to see. He gave me quotes for the 2 vehicles that I liked most and he answered every question I had patiently and thoroughly. My car buying experience was very nice. 

Business response:

Thanks for the amazing feedback about John and your experience at BMW of Westlake! 

Vanessa Kemp's profile image
Vanessa Kemp 
3 years ago

They re very polite, friendly and professional. When my car serviced they do a great job cleaning it inside and out. 

Business response:

Thank you for the great review and five stars! 

SCSRS's profile image
SCSRS 
3 years ago

The process was on time and everything went well I have no complaints good job 

Business response:

We appreciate this positive feedback and five stars! 

nanorached's profile image
nanorached 
3 years ago

One of the best in Cleveland area good customer service great atmosphere and I will be more than happy to recommend it to somebody else 

Business response:

Thank you for this great review and your recommendation! 

NADINE1324's profile image
NADINE1324 
3 years ago

John was great & took care of everything as expected. Very professional and helpful. Pleased with my purchase. 

Business response:

Thanks for the awesome review about John and BMW of Westlake. Enjoy your new BMW! 

LSZAFRANSKI's profile image
LSZAFRANSKI 
3 years ago

Cory in the service department is extremely courteous and professional. I sincerely appreciate his attention to detail and follow up. 

Business response:

Thank you for the great feedback about Cory and the five star review! 

rw's profile image
rw 
3 years ago

Great service!!! The team was very professional and performed the work necessary with no issues. 

Business response:

Thank you for this amazing review and five stars! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 4,082 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.