This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Westlake, OH
About this business
Location details
24690 Sperry Drive, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"BMW of Middleburg Heights is second to NONE in service...." BMW of Middleburg Heights is second to NONE in service. I couldn’t imagine taking my car anywhere else for service! Customer for life here!
Business response:
Thank you for your very kind review based on your recent service visit. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Westlake.
"Greg did a great job working with me and getting me into..." Greg did a great job working with me and getting me into my next car. Very easy to deal with and no high pressure sales you get from other used car salesmen. I'll definitely be referring people to him in the future.
Business response:
Thank you, Eric! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Greg met your expectations. We hope you enjoy your new purchase! Thank you again for choosing BMW of Westlake, we look forward to having you as one of our valued customers for many more years to come!
"Greg K. was very friendly and everything went smooth .I..." Greg K. was very friendly and everything went smooth . I bought already 2 cars from him and I really like talking and dealing with him. Very professional !
Business response:
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Greg! Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
"Absolutely a wonderful experience with Jerry Mancini...." Absolutely a wonderful experience with Jerry Mancini. Easiest car buying experience we have ever had. It was a no pressure purchase, gave us above our expected value on our trade in. We will be back!
Business response:
We are very happy that Jerry provided you with such a positive experience! Congratulations on your new purchase, Seth! We sincerely value your business and look forward to your next visit.
"Very nice dealership, fast and friendly top notch . Never..." Very nice dealership, fast and friendly top notch . Never had to come back for the same service it was always done right the first time. Thank you James
Business response:
Thank you so much, James, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at BMW of Westlake. Please don't hesitate to reach out if you need anything else.
"John was great. Everything just went smooth and easy...." John was great. Everything just went smooth and easy. Brought the 2 cars I considered inside out of the cold and wind. Mike was great with all the financing paperwork.
Business response:
Here at BMW of Westlake, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with John, and it was a pleasure having you at the dealership. We appreciate your review and your business!
"Cassie was Great - As Always... got in & out quickly,..." Cassie was Great - As Always... got in & out quickly, She kept me informed as to progress --- - The repair done right.. no issues. gotta love 'em
Business response:
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Westlake.
"Fast and no worries simply good thanks for you help I be..." Fast and no worries simply good thanks for you help I be back soon I will need tires soon just waiting to safe some money
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Westlake, we look forward to having you as one of our valued customers for many more years to come!
"Excellent service department. Cassie is very helpful...." Excellent service department. Cassie is very helpful. Prices were about what would be expected for a dealership. Friendly service staff. Great to deal with. They do great work. Thank you.
Business response:
Hello, We are very happy to have provided you with such a positive experience working with Cassie! We sincerely value your business and look forward to your next visit.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 4,082 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.