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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Best buying experience with Tae Yeon!!" Tae Yeon is very knowledgeable and honest salesman. I had great experience ordering my newly revised 2019 X5. At the time I pre ordered my X5 there wasn’t any sample of leather and interior trim available. Tae Yeon made sure that the car is built at my taste. I finally got it yesterday and everything turned out to be perfect. He is a salesperson who put customer first unlike many others I have experienced. This way he will not get best out of it but eventually will make customer to re... read more
Business response:
Hello, thank you for your kind words and congratulations on your new vehicle! If you're ever in need of more help, please let us know! We hope you have a great day!
"Great service! Karen is just perfect!!" I went to buy my first BMW at the dealership. Karen helped me find my perfect car. Since this my first car in the US, I had little to no knowledge of what documentation would be needed. she patiently worked with me through the whole process. 5 stars! she deserves every one of them.
Business response:
Puru, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!
"Kristina Williams saved the day" I bought my 3 series sedan in 2010 from Rockville BMW. I tried Silver Spring BMW service in 2014 and was pleased with Kristina's customer service so I continued servicing there. A year later I received a 2015 X3 as a loaner, had my wife drive it and we bought the 2015 X3 a few months later. Much to my dismay, I was told by the customer service desk that I could no longer receive a loaner bc my car was too old. I was literally on the verge of looking at Benz, Audi or Volvo as the treatment (n... read more
Business response:
Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Please reach out to us if there is anything else we can do for you! Take care!
"Pleasant experience, great services" We want to thank Max Moyer for a great experience buying our first BMW at Silver Spring BMW. He provided phenomenal services. Not only did he save us a ton of time, he made the whole transaction so pleasant and stress free. He was very honest, knowledgeable and helpful. We couldn’t be any happier and would definitely work with him again!
Business response:
Nikki, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Top rated costomer service" My needs were addressed immediately and smoothly. Real professionals. I always consult Andy to get the real deal and he never fail to come through. Andy did it again.
Business response:
Paddy, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
"Outstanding Salesman" Andy Alexis was the most outstanding and knowledgeable salesman I've ever experienced when buying a car. I would highly recommended this dealership and salesman.
Business response:
Hello, thank you so much for your positive comments about BMW of Silver Spring! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!
"New car purchase" Eric and Hugo were the two individuals that took care of us and couldn’t have done a better job!! Both were very polite and professional. They were extremely knowledgeable in their jobs. I doubt there is anyone else on your staff that could have done a better job. We would highly recommend them. Thanks for a great experience
Business response:
Jay, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!
"Most Pleasant Car Buying Experience Ever" I went in to look at a new X2 I saw in the dealership's website. Karen Herbert had it ready when I arrived and we went for a test drive. We returned and discussed pricing and I decided on the spot to purchase. There was no pressure and Karen made every effort to find all the discounts available to me. The financial end of the business was taken care of efficiently and speedily and I drove off in the new car. It was a great experience.
Business response:
AJ, we are very happy we could provide you with a positive experience! Please reach out to us if there is anything else we can do for you! Take care!
"BMW 320" My advisor was Max Moyer (301-679-4401). I highly recommend him. He was genuine and acquired the best deal for me as well as the exact car and features I inquired about. Stephanie
Business response:
Hello, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is open now. It will close at 9:00 p.m.