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BMW

4.8

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Location details

3211 Automobile Blvd, Silver Spring, MD, 20904, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.88,414 reviews
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Brenda's profile image
Brenda 
7 years ago

"Cudtomer" Andy is a great person to work with You leave the dealership satisfied and happy. Great customer service.i will come back to BMW. M 

Business response:

Brenda, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! 

Marylander's profile image
Marylander 
7 years ago

"Outstanding experience with BMW of Silver Spring" My recent experience buying a new BMW from BMW of Silver Spring was perhaps the best car-buying experience I have had in my 4 decades of buying cars. My transaction had some complications in terms of both the new vehicle purchase as well as the trade, and thus required the involvement not only of my Client Advisor, Andy Alexis, but his managers, Steve Gluck (GM) and Michael Bolgar (Sales Manager). All of them were terrific to work with and focused on getting me both a great ... read more

Business response:

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! 

Wdsharpy's profile image
Wdsharpy 
7 years ago

"Great Experience in purchasing new BMW" Purchasing new BMW was smooth and quick. My salesman, Dave Strassman was very knowledgeable and helped me get a good deal. I worked with Dave for a number of months before I was ready to buy. He was very patient and helpful. 

Business response:

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help! 

Beonmyzonethang's profile image
Beonmyzonethang 
7 years ago

"Great" I loved the service and I reccommend anyone with a BMW to take their vehicle to the Silver Spring location they do the best work and have best customer service 

Business response:

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help! 

BMW E92's profile image
BMW E92 
7 years ago

"Consistent excellence in BMW service" I have brought my car for service to the BMW of Silver Spring over the past decade or so. Brent Anderson has been my service advisor for the past few years. It is always a pleasure to work with Brent. He is very respectful and friendly, and follows up on the status of the car via phone, text message, and email. The service team at the BMW of Silver Spring is operating under the leadership of the legendary Mr. Ron Ptak, who has been with BMW for decades. He makes sure that the customers ... read more

Business response:

Your continued business means so much to us! If you have any further questions, please give us a call. We're always happy to help! 

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pherr 
7 years ago

"Exceptional Experience" Dave Strassman really went above and beyond to create a smooth experience while exceeding my expectations. He was a delight to work with and there was no pressure. I have purchased 5 vehicles in 10 years, from 5 different dealerships. However, I will certainly return to BMW of Silver Spring if it means I get to work with Dave again. 

Business response:

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! 

Tyl H's profile image
Tyl H 
7 years ago

"Most pleasant automobile purchasing experience ever!" My interactions with David Strassman made my experience very pleasant and "drama-free." David was a wealth of knowledge and was also very patient answering my questions. He was a great help and his jovial, pleasant manner made my experience stress-free. No high pressure -- which was greatly appreciated. David also provided a very thorough "walk-through" of the 430 that pointed out all of the features of the vehicle. Allen Kim made the financing part of the purchase simil... read more

Business response:

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! 

Tamicka's profile image
Tamicka 
7 years ago

"BMW Silver Spring sets the bar!" BMW of Silver Spring you guys rock!! I have to take time to personally thank my client advisor Ron Askew. Can I just say that Ron was the most patient man when it came to my requests (which really were demands). I lost patience, my cool, and couth, but Ron remained professional throughout it all. Even when I was the most unbearable, he still called me back and for that I’m forever grateful for his superior customer service. Finding my 328i GT was almost impossible as I have driven around the... read more

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Evan 
7 years ago

"Awesome " The service was Great, took care of all me needs. She answered all my questions and concerns. I would recommend bmw silver springs to anyone . 

Business response:

Thank you for taking the time to let us know how we did! Please don't hesitate to reach out to us if there's anything more we can do! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 8,414 reviews. 

When is BMW open?

BMW is open now. It will close at 9:00 p.m.