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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"My October 5, 2018 BMW Sil. Springs Dealership Experience" I originally came to BMW Silver Spring to have my vehicle (2016 BMW 228i xDrive) serviced. I did not expect that I was going to drive away with a new 2019 BMW 430i xDrive Gran Coupe (sold as loaner car). While waiting for my original car - I decided to make the best of my wait time and explore the sales lot. I was approached by Ron Askew who had noticed me looking at some of the BMW for sale on the lot. He had asked if I needed some assistance - but I told him that ... read more
Business response:
Hello, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know! We hope you have a great day!
"Going above and beyond" I am extremely impressed with the high quality of the service and the friendly staff. I want to express my heartfelt thanks for the vitally important help Mr. Kan Zhou have provided. He showed up were not only very professional about his duties, but were also extremely thorough and detail-oriented. He has proved the commitment to meet the customer's specific needs. I admire his hard work. Thank you very much!
Business response:
Thank you for sharing your response to Kan's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.
"Buy Your Car Here" BMW of Silver Spring is the best BMW dealership with which I have done business. I have owned or leased 7 BMWs from 5 different dealerships in 5 states. BMW of Silver Spring is hands-down the best across all domains. Max Moyer, the sales representative was low-key and informative. No high pressure tactics, thoughtful consideration of my questions, concerns and timing, and a pleasure to deal with over four months of test drives, feature selection , ordering and delivery. I travel frequently, which required... read more
Business response:
This is great to hear! Our staff is dedicated to providing our customers with the best automotive experience. If you have any further needs or questions, please give us a call. We're always happy to help!
"Amazing job from Karen Herbert" An amazing experience souring my new car purchase, very friendly staff and great support will definitely come back for my next car puchase, thank you
Business response:
Thanks for the great review and congratulations on your new vehicle! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring
""Simply Amazing" " Andy Alexis is phenomenal to work with in making your dreams come true. Words cannot express my heartfelt gratitude for the professionalism and his willingness to help me in every way possible to secure my beautiful BMW. He truly values his customers and efficiently facilitates the negotiating process to ensure that you are able to get what you want! In my estimation Andy Alexis is one of the most accomplished and respected Sales Associate at BMW of Silver Spring. I would be remiss if I did not extend my ... read more
Business response:
Thank you for sharing your response to our staff’s outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Goes above and beyond" Thank you Ron, you have exceeded my expectations. I didn’t think I was going to walk out with a vehicle that day but you made it happen
Business response:
Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!
"Andy is THE BEST!" I just got my second BMW with Andy Alexis at BMW of Silver Spring. He makes the process so easy and enjoyable! I think I will buy all of my cars with him from here on out.
Business response:
Congratulations on your new vehicle! We really appreciate your business and we look forward to seeing you again in the future!
"Trade up" Never thought I could afford a new X5 but the work of David Strassman and team made it happen. David’s professionalism, superb product knowledge and dedication to customer satisfaction made our time at the dealer quite the pleasant car buying experience. From now on, BMW of Silver Spring will be my first choice in consideration for my next car purchase. I would highly recommend asking for Dave Strassman if you’re ever in the market for a BMW!
Business response:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
"Good person" Great work and communication with customers I would recommend him as your vehicle agent, good person. Thank you for helping me with my first vehicle
Business response:
Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is open now. It will close at 9:00 p.m.