BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

3211 Automobile Blvd, Silver Spring, MD, 20904, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.88,414 reviews
Select a rating
Happy BMW buyer's profile image
Happy BMW buyer 
7 years ago

Absolutely the best car buying experience I have had, thanks to Ron Askew shepherding the team and providing effortless communications. Available by email and text, we were able to work out everything leaving only final paperwork at the dealer! Highly recommend. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Neil 202's profile image
Neil 202 
7 years ago

I came into the dealership after researching cars online and speaking to Max Moyer on the phone. Max reviewed he inventory of cars for the options and price I was looking for and we essentially finalized terms before I got to the dealership. When I arrived Max had two models available for a test drive and helped me to decide on the GT based on the hatchback. After bringing home my car, I had issues with the iDrive system. I called Max and he was very helpful bringing a loaner to my house that night and then bringing my car b... read more

Business response:

Neil, we appreciate you sharing your feedback on Max's excellent customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Safe travels! 

Michelle D's profile image
Michelle D 
7 years ago

BMW of Silver Springs is a great place to purchase a car. I worked with Andy Alexis Sr and he was so polite, patient, informative and professional. The store was also very pristine. My car was as well. I live 3.5 hrs from the dealership, but had the utmost confidence in purchasing from this store and Andy. Between the thorough pictures, descriptions and processes, Andy and the team at BMW of Silver Springs could not have made my decision easier to purchase my preowned BMW! I would recommend this store and Andy to anyone look... read more

Business response:

Michelle, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring 

Linda B. Prom's profile image
Linda B. Prom 
7 years ago

Ron Askew was warm, friendly and had a genuine caring attitude. I never felt pressured to buy. Felt more like sitting with an old friend 

Business response:

Linda, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, BMW of Silver Spring 

NatashaLR's profile image
NatashaLR 
7 years ago

I've received consistently superior service from BMW of Silver Spring, especially with my recent new lease (a second with BMW of Silver Spring). Karen Herbert was outstanding in terms of her communication, proactivity, and flexibility when it came to helping me consider several different options and making a decision. 

Business response:

We are so happy to read such a great review about BMW of Silver Spring! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

suleiman momoh's profile image
suleiman momoh 
7 years ago

I highly recommend this dealership to everyone i know. The service was great and the sales man Ron Askew made the buying process very easy and stress free. He keeps it very simple and easy to understand. I also loved working with the financial department especially Andrew Lippincott who explained the pros and cons of electric cars versus hybrid cars. Overall it was a great buying experience and i hope to be back in 2-3 years. 

Business response:

Thank you for the great feedback and recommendation! Please let us know if there is anything else we can do for you; we are more than happy to help! 

Scippi's profile image
Scippi 
7 years ago

Was seriously surprised about the warm service, l was impressed by Ron’s efforts to get me that new Car ( same day service) I’m grateful . 

Business response:

Thank you for sharing your experience with us! Congratulations on your new car, and please don't hesitate to reach out if there is ever anything that we can do for you! 

French12's profile image
French12 
7 years ago

I would go back anyday. They take care of you, and Ron is very excellent at his job. I recommend him if anybody buy a car 

Business response:

We are pleased to hear Ron took great care of you! We look forward to seeing you again down the road! Take care! 

Lisaw's profile image
Lisaw 
7 years ago

The entire experience was great. It was worth the 1.75 hour drive to make my purchase! Most of the work was done via email and one I got there and test drive the car the rest was fast and what I had expected! 

Business response:

Thank you for sharing your experience with us! Congratulations on your new car, and please don't hesitate to reach out if there is ever anything that we can do for you! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 8,414 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.