BMW

4.8

Automotive
Silver Spring, MD

About this business

Automotive Auto Repair Car Dealers Used Car Dealers

Location details

3211 Automobile Blvd, Silver Spring, MD, 20904, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 9:00 p.m.
Tue	9:00 a.m. to 9:00 p.m.
Wed	9:00 a.m. to 9:00 p.m.
Thu	9:00 a.m. to 9:00 p.m.
Fri	9:00 a.m. to 8:00 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	Closed

4.88,414 reviews

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TonyS

5 years ago

"I was recently shopping for a new BMW at BMW of Silver..." I was recently shopping for a new BMW at BMW of Silver Spring. This dealership is awesome. clean, fresh, and very inviting. I specifically dealt with Client Advisor Eric Lovo. He was amazing. he is patient, understanding, not pushy, takes his time to get the customer and his needs. goes out of his way to answer all your questions and concerns. Very honest and straight forward. He gave us a great price that no other dealer could beat. He is also very knowledgable. He... read more

Business response:

Hi Tonys, thank you for taking the time to leave a review for us at BMW of Silver Spring. We're happy we could meet your expectations! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

OFRodriguez

5 years ago

"Best Car Buying Experience" Went in to look at a used car and had the best experience throughout the entire process. Kan Zhou was extremely helpful from start to finish. He kept constant communication, continuously keeping me up to date on things. A big thank you to Kan for not only taking care of me, but also the car in making sure it was in top shape. I highly recommend if you're looking to buy a car from BMW of Silver Spring to ask for Kan. Hands down the best car buying experience I've ever had.

Business response:

Hi, thank you for taking the time to leave a review for us at BMW of Silver Spring. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

alfjaxson

5 years ago

"Gen =Consistent Customer Care!Yeah that's what he..." Gen =Consistent Customer Care! Yeah that's what he provides! I would like to give high praise to my salesman,Gen! The great customer experience provided when I purchased my new x3. That same service is provided beyond my purchase. Everytime I go to this dealership he is always there to assist me. Gen represents the great experience of BMW Silver Springs very well. I hope he is there and advances in the months to come. Thank you GEN! Alfred

N. White

5 years ago

"Third BMW Purchase" I just purchased my third BMW from Silver Spring, and my second purchase with Ron Askew. It is always a pleasure to work with Ron. He works hard to try and get you the best deal.

Business response:

Hi White, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Mamacita

5 years ago

"Overall a good car buying experience" Eric was very good to work with. He answered all of my questions thoroughly. For example I asked about tread depth. He pulled up on the internet what good depth should be, got a depth gauge and we measured the depth of each tire. He was accommodating and allowed us to test drive the vehicle without him in the car. The car had not been thoroughly cleaned when we test drove it, and to be honest, it didn't show well. Whomever did the detailing did a great job ... the inside looks and feels... read more

Business response:

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

tdmurray1@verizon.net

5 years ago

"Ronald Askew is the greatest car salesmen I had the..." Ronald Askew is the greatest car salesmen I had the pleasure to work with. He was proactive and pressure free. His core knowledge of the BMW line is impeccable. In this season of COVID-19, Mr. Askew went above and beyond to ensure that my family and I received FIVE STAR treatment and one of the BEST deals (my first BMW X4 2020). I commend BMW of Silver Spring for hosting such a welcoming experience. My family and I are loyal members of this car community. We could not ... read more

Business response:

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

Imran

5 years ago

"BMW of Silver Spring" Purchased my first BMW from BMW of SS and had a great experience. Gen Awanohara, my salesperson, took a lot of time to find me the car I wanted and for the price within my budget. I literally looked at every local dealership in MD and VA (appx 10 total) and Gen was the only one that went the extra mile. I highly recommend.

Business response:

Hi Imran, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

5 years ago

"Excellent Customer Service from Harold Shelby and JC Thomas" Harold Shelby gave excellent customer service! He made sure that all of our needs were met and he stays in touch to answer any questions we might have about our new car. This is our first experience with BMW, but because of the care, professionalism, trustworthiness and expertise shown by Mr. Harold Shelby and Mr. JC Thomas; it won't be the last!!

Business response:

Hi, thank you so much for your positive comments about BMW of Silver Spring! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

aleks

5 years ago

"Ron was awesome since the beginning of the experience. My..." Ron was awesome since the beginning of the experience. My fist time buying a BMW and it went super smooth. Ron, didn't pressure me at any point. Very pleasant experience

Business response:

Hi Aleks, thank you for your positive review. We're glad to hear that you found our team here at BMW of Silver Spring so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!