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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Excellent Experience" Gen Awanohara is a great client advisor. He helped me identify the BMW model that fit the bill. He was patient, thorough and very knowledgeable about the features and options I was looking for. He is excellent and went the extra mile. Buying a new car is a major decision, but he made it easy. Iso Ebong was the Business Manager than helped me with closing the deal. He was excellent as well; the process was efficient and transparent. Working with them both was a great experience.
Business response:
Bob, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
"Thank you so much to BMW of Silver Spring’s DAVID..." Thank you so much to BMW of Silver Spring’s DAVID DAVILA for facilitating our first-ever BMW purchase! From the start, when we inquired about the CPO vehicle on your lot, through the test drive, and finally to the choice and purchase of my new X5, he has been nothing short of professional, highly knowledgeable, patient, kind, and exceedingly thorough in his sales process. He was even kind enough to deliver the vehicle yesterday and go through a very detailed tutorial wit... read more
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!
"BMW of Silver Spring!" Working once again with Ron Askew, I recently acquired my 7th BMW from an awesome dealership - BMW of Silver Spring. Ron Askew is very knowledgeable. He listens attentively, and patiently responds to any question that you may have. Ron's professional approach to the procurement process, coupled with his warm personality, provided me with the very best car shopping experience ever. I will continue to come to BMW of Silver Spring for years to come.
Business response:
Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"I had a great experience with Ron, he is honest,..." I had a great experience with Ron, he is honest, knowledgeable, friendly and efficient. No pressure! Ron (our Sales Consultant) made the buying process very easy. I’m so happy! I love my Car
Business response:
Chresse, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!
"CPO Sales" The salesman, David Davila, was great and we appreciated the time and effort into making the deal work. Iso made the transaction as painless as could be expected when financing a car. They are both an asset to the dealership.
Business response:
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
"Great experience-highly recommend" I contacted Joanna at the recommendation of a dear friend who had done business with this dealer and Joanna connected me with Eric in early March 2020, before the pandemic hit, just as I was starting my car shopping process. Eric was very helpful, knowledgable, professional, and not at all pushy. I put the brakes on car shopping when the pandemic hit, but returned to it around mid-June. Eric assured me that we could do more test drives and the cars would be sanitized ahead of time, so I vi... read more
Business response:
Laurah, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
"Excellent Service" I recently leased a BMW 228i from BMW of Silver Spring. The client advisor Harold Shelby was very patient and took great effort in explaining the different features and financing options for the car. He was on constant touch with us and made sure we were comfortable at all times with regarding the purchase. His response time very fast in terms getting the necessary documents ready. I personally felt that BMW of Silver Spring provides good discounts and make sure that the customer is satisfied. I had a gre... read more
"Great Experience! 2020 M235i" I had an excellent experience at BMW of Silver Spring. I initiated an online inquiry and Ben responded very quickly with the list of available vehicles that met my requirements. From the online inquiry to the drive off the lot I couldn’t have asked for a better experience. Ben was personable, knowledgeable, & went out of his way to maximize my savings. 10/10 I’ll definitely be shopping here again. Also, thanks to Pedro in financing!
"Great experience " Had a great experience buying a car here. Gen Awanohara was super helpful and got me some discounts I wasn't planning on that ended up saving me a good amount of money. Overall very pleased and would gladly buy from here again!
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.