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BMW
- Automotive
- Silver Spring, MD
About this business
Location details
3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I just wanted to share a really positive experience I had..." I just wanted to share a really positive experience I had with Kristina. I had some maintenence done on my 6 series. Kristina was a pleasure to work with. She was very knowledgeable, honest, and trustworthy. I will continue to service my car at this location because of her.
Business response:
Thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Silver Spring! We look forward to your next visit! Take care!
"Excellent Experience" We bought a pre-owned car today with the help of Lonnie Overby. We were very impressed by his responsiveness ahead of our appointment in answering our questions, and when we were ready to come in and see our vehicle, he had us in our new (to us) car and out the door in less than 3 hours. No high pressure sales tactics, up front with information, very fair in arriving at a price -- he is the ideal salesperson. Everyone else we dealt with at the dealership was very pleasant. We will definitely do busines... read more
Business response:
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"Great experience with Ron Askew, repeat buyer who had 3..." Great experience with Ron Askew, repeat buyer who had 3 cars to test drive in one morning. Whole experience, even during COVID was well managed, from receptionist to finance team.
Business response:
Karen, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
"Had the easiest, most pleasant car buying experience at..." Had the easiest, most pleasant car buying experience at Silver Spring BMW. Salesman Gen Awanohara gave us a great deal with no pressure, no crazy up selling and great advice. Just a great deal in a great vehicle in what seemed like record time! Highly, Highly recommend going to see Gen Awanohara if you’re in the market for a BMW!!!
Business response:
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"another great experience at BMW of Silver Springs" Scott Sohn was wonderful to work with throughout my purchase. This is the second car I purchased from Scott and the dealership. This is the best experience I have ever had buying a car. Thanks Scott!
Business response:
Kevinbingle, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"I took my X3 in for service. My service advisor was..." I took my X3 in for service. My service advisor was Kristina Williams. If I could give her 10 stars, I would. She was efficient and knowledgeable. I dropped off my vehicle but after returning home, became ill. I contacted Kristina and explained I would be unable to come for my car. She was so kind, gracious and understanding. She said she would arrange to have my car delivered the next morning and the loaner picked up. I was overwhelmed. No staff at any dealership has ... read more
Business response:
Hi Valeriekim, thank you for taking the time to leave a review for us at BMW of Silver Spring. We're happy we could meet your expectations! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"Leased a BMW here 3 years ago and knew the dealer Kan as..." Leased a BMW here 3 years ago and knew the dealer Kan as a life time friend. I am very glad that I randomly picked up this place which is far away from my home 3 years ago bc of a sales call. And it is worry free for me since then as Kan usually takes care everything for my car. Very positive experience and I wanna say, thank you, Kan.
Business response:
Fangyuan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"I worked with Ron to test drive and select a new X5. Ron..." I worked with Ron to test drive and select a new X5. Ron and all the folks at BMW silver spring made it a breeze to find and select a car and gave me an extremely competitive price. I will definitely be back for my next purchase!
Business response:
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"Rachel was very efficient, responsive , professional and..." Rachel was very efficient, responsive , professional and helpful. Got excellent service for my X-5 last week. All staff was very polite and waiting time was minimum.
Business response:
Andrei, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 8,414 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.