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3211 Automobile Blvd, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Yes the service was wonderful they treat me very nice..." Yes the service was wonderful they treat me very nice this is beautiful place with nice customer services,I will always refer friends to come buy cars from BMW
Business response:
Mystere, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Silver Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Had a fantastic experience from beginning to end with Gen..." Had a fantastic experience from beginning to end with Gen Awanohara. No gimmicks or sales tactics here which was such a refreshing change from other dealerships — really decent prices and transparency at every step. Also appreciated not feeling “sold to”; just genuine help and interest throughout the process. Great experience!
Business response:
Hi Michelle, thank you for taking the time to leave a review for us at BMW of Silver Spring . We're happy we could meet your expectations! Our team is available should you require any extra help.
"Eric Lovo is the best. He was so knowledgeable and nice...." Eric Lovo is the best. He was so knowledgeable and nice. One thing I like from him is that he is very patient. I don’t remember how many cars we had for test drive. We had a great car buying experience. If you need a new BMW car, come to see him. You will be happy with his service. Also, Allen Kim in the finance department was very helpful.
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.
"My wife and I met with Gen Awanohara to look at a BMW Z4...." My wife and I met with Gen Awanohara to look at a BMW Z4. Gen was very knowledgeable and easy to work with. He took us on test drives and found the color/feature combination we were looking for. He made the entire experience smooth and easy. We stongly recommend Gen and BMW of Silver Spring.
Business response:
Hi, thank you so much for your positive comments about BMW of Silver Spring! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"I had a great experience with Andy Alexis! He was very..." I had a great experience with Andy Alexis! He was very professional, helpful, and friendly. He helped finalize my purchase of a 2 series Gran Coupe and made the entire process very easy and enjoyable. I will definitely reach out to Andy in the future when I am looking for a BMW!
Business response:
Hi Emily, thank you so much for your positive comments about BMW of Silver Spring! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"I stopped by BMW of SS today to look at their X5..." I stopped by BMW of SS today to look at their X5 inventory. The customer service & professionalism at this location surpasses other DMV BMW dealerships.
Business response:
Thank you so much for your positive comments about BMW of Silver Spring! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
"Thank you BMW if Springfield! Lonnie was very..." Thank you BMW if Springfield! Lonnie was very knowledgeable and thorough. He listened to what I was searching for and found me the perfect car!
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
"One of the best dealerships in the DC tri-state area...." One of the best dealerships in the DC tri-state area. Very welcoming and professional staff. Our salesman, Eric Lovo, was exceptional. A very knowledgeable, pleasant and patient individual. He was also able to get us a very good deal on our CPO BMW. I highly recommend working with Eric. Our interaction with the service department afterwards was also effortless. Service staff and technicians were able to resolve a small issue with our vehicle under warranty and within... read more
Business response:
We're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
"I had a great experience with Eric. He gave me straight..." I had a great experience with Eric. He gave me straight info I needed to make the deal, no BS, super responsive, and honest. Highly recommend. Answered all my questions quickly and directly over text.
Business response:
In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!
BMW has a 4.8 star rating with 8,414 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.