This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Lafayette, LA
About this business
Location details
1401 Surrey St, Lafayette, LA, 70501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Mr. Robert was extremely knowledgeable of the car, was very patient with me as I took my time to decide on the purchase, courteous, and accomodating. Dealing with Mr. Robert and Moss Motors was a pleasant experience. I would recommend Mr. Robert and this dealership.
Business response:
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Moss Motors BMW with only the best there is to offer. It’s so nice to hear that Robert Robertson helped to make your experience such a positive one. Enjoy your new BMW! Respectfully, Philisha Bey Moss Motors BMW
We were first time buyers here at Moss BMW and the service was wonderful. It was very easy and no pressure, just professional, courteous people.
Business response:
Hearing that you had "GREAT” experience is the best thing we could hope for! Thank you for choosing Moss Motors BMW in Lafayette, we wish you many happy miles in your new BMW. We look forward to serving you for many years to come! Respectfully, Philisha Bey Moss Motors BMW
The whole process was easy! Chad walked me through the selection process giving advice when requested with the perfect amount of customer service. When my X-5 came in Chad took the time to go over all the bells and whistles that come with a BMW. Deciding to change to an SUV this time I shopped around other brands, but ultimately came back to buy my second BMW with Chad. The beautiful interior, large navigation display, safety features and Moss Service are what kept me at MOSS BMW.
Business response:
Congratulations on your new BMW! Thank you for taking the time to write about your experience. It's great to hear that Chad Trotti made the overall process easy and met your expectations. Thank you for doing business with Moss Motors BMW and we look forward to working with you again in the future. Respectfully, Michelle LaPorte, Internet Manager
Chad and Troy handled the purchase of our BMW very professionally and with great attention to detail. I started our search online and Chad responded the next day. We met shortly after that and he found 3 vehicles that fit the bill. Our final choice was delivered within a couple of weeks. They were both very considerate and patient. I would definitely recommend their service to anyone. Very satisfied with our experience at Moss.
Business response:
We would like to thank you for your recommendations and for this amazing review. It’s so nice to hear that Chad Trotti and Troy Guidry helped to make your experience such a positive one. Enjoy your new BMW! We appreciate your business and thanks again! Respectfully, Michelle LaPorte Internet Manager
With Robert's assistance and patience we got exactly what we wanted and are loving it. He made it a simple and pleasurable experience. He really knew his product. At time of delivery he gave a great presentation of the features and technology of the BMW's. He really knows his stuff.
Business response:
Thank you so much for sharing your experience with Moss Motors BMW and Robert Robertson. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new BMW. Robert and the team will be thrilled to hear your feedback! Respectfully, Michelle LaPorte Internet Manager
All of my expectations were met at Moss. I have alway enjoyed the process of purchasing a new vehicle at Moss. I have been completely satisfied with all the folks at Moss.
Business response:
On behalf us all of us at Moss Motors, I would like to thank you for sharing this great review about our dealership! We appreciate your business and please come visit us again soon! Respectfully, Michelle LaPorte Internet Manager
Best and most painless new car buying experience ever! Michelle is pleasant, professional and a pleasure to deal with. Would recommend ther service and love the car.
Business response:
We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Moss Motors BMW with only the best there is to offer. It’s so nice to hear that Michelle Newland helped to make your experience such a positive one. Enjoy your new BMW! Respectfully, Michelle LaPorte Internet Manager
Wonderful Sales Experience! We were very happy with the assistance we received from Mike when purchasing our new car. He is very knowledgeable on the BMW line. He patiently answered all of our questions and was fun to work with!
Business response:
Congratulations on your new BMW! Thank you for taking the time to write about your experience. It is wonderful to hear that Mike was able to provide you with the wonderful experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Wayne Skinner General Manager/ COO
Michelle provided me with a fantastic first time buying experience! She was very attentive to what I wanted, didn't push anything on me that I did not want, made me feel extremely comfortable with my decision as well as made sure that I received the best deal possible. After leaving Moss Motors, I knew not only had I made the right decision by choosing Moss, but I had the perfect sales woman! The first time buying experience for me could not have gone any better!
Business response:
Thank you for choosing Moss Motors BMW. Hearing that Michelle provided you with “ a fantastic first time buying” experience is the best thing we could hope for! We wish you many happy miles in your new BMW and look forward to serving you for many years to come! Respectfully, Wayne Skinner General Manager/ COO
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,518 reviews.
When is BMW open?
BMW is closed now. It will open at 7:30 a.m.