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BMW
- Automotive
- Sterling, VA
About this business
Location details
21710 Auto World Circle, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I agree with the review below. Our first experience at BMW of Sterling was with Larry who was very friendly and helpful. He gave us a lot of information to take home, answered all of our questions, and never once pressured us into buying something we were not completely in love with. We ended up going back and purchasing our second BMW based on the advice Larry had given us.
Great Dealership. Great People. You can't beat a BMW and working with Larry made it easy to find the right car... The selection was great and had all types of options to choose from. Normally the sales reps pressure you to buy and that is a big turn off for me - Larry let the car sell me. I will recommend this dealership to anyone... Owner of 525i.
We just had a tremendously nice experience with Felix Bigham at this dealership. Felix was very knowledgeable and kind. We have not decided to buy a BMW just yet even then Felix was not very pushy and understood our reasoning. I would recommend any one who is looking for purchasing a BMW to go talk to Felix Bigham at this dealer. We had a very very pleasant experience.
I just bought a 2009 335xi from Nancy Brown at BMW of Sterling. She is AMAZING. Not only was she courteous, knowledgeable, and accommodating, she looked after me on all aspects of the sale. She negotiated the price without me asking, and was very concise in her demo of all the car functions. She found the best finance deals and worked out the numbers for each scenario and made it easy for me to decide on what I wanted to do. In addition, the finance guy, Ary was also the most pleasant person to wrap up my deal. He worked his... read more
Bought two cars from Sterling. On each occasion: superb customer service, flexibility and highly, personalized approach, - an excellent experience overall. Highly recommended!
I purchased a 2007 750Li from this dealership. Everyone, especially Felix our primary sales representative, was kind, pleasant, and knowledgeable. The purchasing experience from the test drive (and we were allowed to take the car out without a member of the BMW team in the car with no requirement on how long we could drive it) to the actual purchase was delightful. My wife and I both were pleased with the sales experience. Even the paperwork process took a lot less time than we had expected or experienced in previous buying ... read more
Have brought my BMW in for transmission issue and satellite radio installment.Repair was made ASAP to my complete satisfaction and they got my satellite in as soon as they got the part. The only reason I gave them 4s on a couple of ratings had to do with the unavailability of Mr. Brooks (strangely always in a meeting and only answers back my calls after Kerri Brown has taken care of it (SHE"S GREAT).
Relatively new dealership in the area. It has an experienced and professional sales forece and a highly competent team of technicians. The dealership decor is extremely inviting and takes you away from the ho hum of a traditional dealership. The Moorehead management team is sensitive to the needs of customers and does not hesitate to investigate and correct issus raised by customers. The overall atmosophere at the dealership is friendly with a penchant for extending a helping hand to both customers and browsers. Ocassionally... read more
Service department is average, and certainly not up to the standard of the adjacent Volvo dealer (Don Beyer - Dulles). People were friendly enough, but not a fount of knowledge with regard to their products. Example: Asked how to set the reverse passenger side mirror memory as described in the owners manual and I was told it could not be done (By 2 CSRs and 2 mechanics). They even showed me their memory setting computer which offered no options. I later found a BMW service bulletin on the internet that explained the procedur... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 4,361 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.