BMW

jimmac84 

on DealerRater

15 years ago

We were looking for a 335i with specific features. Had gone to BMW of Fairfax and was shown some cars there. We got a price quote through our credit union and wanted to see if there was any further leeway. Fairfax did not budge. Went to the BMW of Sterling website and found Felix's name. Called him, told him the information and he immediately started looking to see if he could. He was able to quote us a price $150 lower than the credit union price. Our original quote included "Active Cruise Control". There were no cars that ... read more

Bimmer414 

on DealerRater

15 years ago

I recently purchased a new BMW M3 from BMW of Sterling and my Client Advisor(CA) was Felix Bighem. Felix is very polite and extremely patient. There was no "pressure to buy" during the entire sales process, which is something that I greatly appreciate. His level of patience and ability to provide excellent customer service is unmatched in my opinion. I would classify myself as a high-maintenance car buyer, and Felix never missed a beat. He was always polite and timely in responding to my numerous requests and questions. Afte... read more

vinfem 

on DealerRater

15 years ago

I've recommended this dealer on several occasions. They are always cordial and professional and provide an easy buying and service experience. When your car is in for service, they keep you updated about what is going on. It's also really easy to set up an appointment. 

dholeski 

on DealerRater

15 years ago

Great experience during both cars I purchased. I will go back again in the future. The dealership had plenty of cars to pick from, and urged me to drive as many as I needed to decide on the right car. I felt like th eprice was fair and they were willing to deal more than I thought. Happy Customer. 

heathers 

on DealerRater

15 years ago

Sterling BMW always provides great service. I've bought my last 2 cars with them and see no reason why I wouldn't buy all my future cars from them. They always go the extra mile to ensure that I'm satisfied with their service. On more than one occasion I've had to stop in for a quick fix without an appointment(tail light, etc.) and they've helped me on the spot. 

terryb46 

on DealerRater

15 years ago

BMW of Sterling is a highly professional operation. My service appointment arrived via email and was confirmed with a telephone conversation. Service begins with the arrival at the dealership. The vehicle [2008 Series 650] was inspected for dents, scratches, and blemishes, and none were noted. It was left in the service bay area for an employee to park until a service technician was available. The service was completed within the estimated time frame. It appears, as a matter of practice, vehicles are washed before they are r... read more

kmcconn9 

on DealerRater

15 years ago

I had my 2003 325i serviced here, and have nothing but good things to say about my experience. the technician did a great job fixing my issues, and my service advisor (Peter) was excellent. I would/will not hesitate to go back to this service center again for my BMW. 

mm2 

on DealerRater

15 years ago

I was pleased with my overall experience when I got my car serviced here the other day. The staff was friendly and I felt as though they actually cared about me. I don't know a whole lot about cars, so they made sure to explain everything to me in terms I would understand. I would go back, and would recommend this place. 

Prototype 

on DealerRater

15 years ago

I have purchased two vehicles from MINI of Sterling, Their warranty work on my vehicles is very impressive. I've never been happier with car service. I definitely recommend them for their extremely competent service department. Jeff Wannall was so helpful.