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5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Service" Working with our Service advisor Fernando is the best. His excellent and exceptional customer service skills for clients are above reproach. We always look forward to the great service we consistently receive.
Business response:
That's great to hear -- thank you very much!
"At the end very satisfied customer." Not a fan of car shopping. These guys really took the the time to work with me. Great customer service and financing. Thanks Robert Carr, Juan Cruz, Chad Spellman and special thanks to Tammy Saylor.
Business response:
We understand that car shopping can be challenging and we always try to make our customers feel comfortable. We're pleased to hear that you had a great experience with us, Seth. Thank you for the amazing review!
"Excellent service" I had Seth Rogers as my service liaison and he was excellent. Seth answered all of my concerns, provided me with a loaner vehicle and quickly performed the service. Thanks Seth. You’re the best!!
Business response:
Thank you very much for the great review, Chris!
"Servuce" Carlos was great. He called with updates, the work was completed before estimated time and the car was clean ready to go. It was a pleasure to experience old school service with class. Todd Hicks
Business response:
Todd, it's great to know that Carlos went above and beyond for you -- thanks!
"Scheduled Service " My service person, Mr. Lewis Mention was courteous, professional and on point. I was their for a an oil change and he informed me what other services I needed to be up to date. he confirmed I could get all done within the same time frame. he set me up with an uber to get me back to work and back to pick up the car. Lewis gave me his card and told me to call if needed anything. Lewis was a pleasure to work with and I will ask for him specifically in the future.
Business response:
We are thrilled to hear that Lewis went above and beyond for you. Thank you for the fantastic review!
"Easy warranty fix & Tire replacement" Easy to schedule and get a loaner for an airbag recall fix. Also they checked out a leaky tire, said I needed a new one as the run flats are hard to repair. They price matched the lowest tire price we could find. All done with a loaner so we could run our errands.
Business response:
We're glad you enjoyed your visit with us. Thank you!
"Sales & Service at Sarasota BMW" Everyone from the time we entered the lobby and was greeted by the receptionist was courteous and professional. Our sales representative, Abby Abouzeid, was very knowledgeable, acted professionally and worked hard at trying to find the right car for us. She came through on all that she promised and pleasantly answered all our questions.
Business response:
Thank you so much for the awesome review! It's great to hear you enjoyed your visit from beginning to end.
"Excellent" Jessica was great and the tasks were done perfectly. Modified my appointment date and time changes seamlessly. Car delivered on time. Even ride home after drop off through Uber was fine.
Business response:
Thanks so much for your outstanding review, Robert!
"Enjoyed working with our sales person" The sales person that you work with when buying a car makes all the difference. Tim Chestnut was very personable, friendly yet professional, and helpful throughout the experience. We feel that we were treated fairly both in sale price and trade in value.
Business response:
Tom, we're glad to hear that Timothy made your visit a great one. Thanks for the wonderful review!
BMW has a 4.8 star rating with 13,215 reviews.
BMW is open now. It will close at 5:00 p.m.