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5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Excellent customer service " Knowledgable associate with excellent customer service. My car was serviced in a timely manner and a rental car was provided while I wait. I shall recommend the purchase of a BMW to friends and family.
Business response:
Thank you for your stellar review, Leron! We appreciate it!
"Professional " Derek got me out of there quickly and didn't any BS with me which I didn't want to do. Everyone is friendly there including Derek. thanks
Business response:
Thanks so much for your excellent review!
"Easy and quick service appointment" We called ahead to have our car serviced while on a last minute trip, "no problem." During the brief time that we were out of town the car was serviced, systems were checked (discovered a bulb that was burned out) and everything was addressed. Quick, easy and great communication throughout the process from Derek.
Business response:
Thanks for letting us know you enjoyed your service with us from beginning to end, Eliot!
"Service call for checkup" Excellent service from competent technicians I was impressed wit the knowledgeable and courteous and professional manner shown by Derek. He explained everything thoroughly and replied to any questions I had.
Business response:
Thank you for the great review, Elmo!
"Carlos - Excellent" We always have an excellent experience with Carlos. He is always approachable, responsive, and very professional. His follow-through is amazing and always responds quickly via email, text and phone. He truly is an asset to BMW of Sarasota and his customer service approach should be used as a model for any new employees because it exceeds our expectations every time.
Business response:
Thank you so much for your fantastic review! We appreciate it!
"Lisa Valle was wonderful!" Lisa Valle was wonderful! The sales experience was great and her attention was exceptional . She is very knowledgeable, fast, friendly and thorough. I would recommend her!!!
Business response:
Thanks so much for your stellar review!
"Same day service with a smile " The team really helped me out with my tire. They put me in a rental car, provided regular updates and turned my car around the same day. Really appreciated it!
Business response:
We're very glad you enjoyed your service visit with us -- thank you!
"Oil change and beyond...." Everything excellent, people, service. I don't have all the time in the world to write a 25 minimum review. I'm saying everything was perfect. This part is annoying. Thanks!!
"Very fast and efficient " Chris had the scheduler call me and set up for my service the next day. Drove to the dealership and Judy had us in and out in no time with a loaner. Car came back fully serviced, cleaned and fueled up as promised. Great Experience.
Business response:
Thanks so much for the excellent review!
BMW has a 4.8 star rating with 13,215 reviews.
BMW is open now. It will close at 5:00 p.m.