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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"great experience" Fernando from the Service department is a professional and serious service rep. I had the appointment at 11 AM for my 2019 BMW 750 o change the oil + an issue with my alarm. I got there late, at 1130 AM. Still Fernando took care of may car. The repair process took 24 hrs, I had to leave the car overnight, so they can perform tests and reset a faulty sensor, BMW Sarasota gave me a substitute car- a 2019 BMW X3. Next day, I was texted by Fernando, my car was repaired and ready ! :) I will go back there to se... read more
Business response:
We're very happy that Fernando made your service appointment as stress-free and pleasant as possible. Thanks for your great review -- we look forward to seeing you again!
"Excellent quality service you should expect from BMW." Got an appointment quickly. Taken good care of by Derrick. Service was done right and quickly. Waiting area is reasonably comfortable. Derrick quickly got to me when the work was done and escorted me to my car.
Business response:
Thanks for the amazing review, Marilyn!
"Very friendly knowledgeable staff!" First visit to Sarasota BMW to service my 750li and my experience with all in the service department staff made me feel very welcomed and treated me as a valued customer. Maria gave me exceptional service and kept me informed of everything I should expect. Thank you, I will be back!
Business response:
We're so glad that Maria made sure your service visit with us was a great one. Thanks so much for your full five stars!
"Great customer service" Carlos has great customer service, kept me informed all the way, done a great job on detailing the car. Went the extra mile to make sure there was no issues with the car.
Business response:
Thanks for letting us now that Carlos made your visit stress-free and pleasant from beginning to end!
"Service Experience" Everyone was very friendly and nice to deal with. Carlos, my service manager, was very professional and friendly. waiting area very well stocked to make the wait comfortable. Left with a nice clean car.
Business response:
Thank you for telling us about your wonderful service visit with us!
"Great Service" Took my car in for Service Great experience greeter was a nice touch Carlos my service adviser kept me posted every step of the way Facility is first class Everyone in the room makes you feel comfortable Highly recommend owning a BMW not only a great vehicle but a great experience as well
Business response:
We always strive to deliver a first class experience and we're thrilled to hear we met that goal during your visit. Thank you for the full five stars!
"Great service" My first time at BMW service and it was great, professional and punctual. This was my X5 first service and it went very smoothly. I appreciated BMW calling me to tell me it was due!
Business response:
Pat, thank you so much for your great review! We look forward to seeing you again!
"As always, great service." As always, service was great. Found the issues, solved the problem. Maria Lizardi is the best customer service representative I've ever dealt with. Professional, courteous, knowledgeable.
Business response:
Thanks so much for your wonderful review!
"Great service once again" Getting my windshield replaced was a complicated process because the insurance company had a lot of policies and procedures to wade through. Seth was supportive every step of the way from quick turnaround on the estimate to flexibility in setting up the appointment. Work was great and new windshield looks fabulous.
Business response:
Steve, thank you for telling us how Seth took great care of you while you were getting your windshield replaced!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.