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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"It was an oil change" I think this service team provides great service. Fernando understood that I was working under a time limit and made it happen. Thank you! I look forward to having my brakes replaced soon.
Business response:
Thanks for the great review, Chuck!
"comfortable and friendly" I enjoy hanging out while they work on my car. The waiting area is comfortable and clean, and the staff are all very friendly...not to mention the snacks are good. :-b
Business response:
Thank you for letting us know you always enjoy your visits with us, Lisa!
"Extended warranty work done..." We've just the best experience with Carlos and how well he took care of us...not to mention the extra little things he did. He did handle the claim with utmost detail and "fought" the extended warranty company for everything they were liable for even after the company sent inspectors twice. He also gave us a nice loaner vehicle for all haste and inconvinivece. Thank you Carlos! Elizabeth
Business response:
Thanks, Elizabeth, for letting us know that Carlos took excellent care of you!
"Outstanding as always " BMW Sarasota continues to be the best for sales and service. Period. Derek rocks. Fast clean efficient. Easy to make an appointment. Never fails to impress.
Business response:
Thank you, Rob, for letting us know that Derek always takes great care of you!
""Caring and Professional"-M4 Convertible " We recently purchased our certified M4 Convertible from Cruz, and Sequoia was the manager. Sequioa was there the entire process making sure everything was ok. Friendly, caring, professional, are just a few words to describe he and Cruz Rodriguez. Their awesome personalities keep the customers loyal and coming back. This dealership really makes you feel like family even when I'm not easy to deal with. Forever loyal to this entire dealership. Thank you BMW of Sarasota!
Business response:
Thanks so much for not only your full five stars but for your loyalty! It's truly appreciated!
"My service manager Fernando " My service manager Fernando is amazing!! He is professional, knowledgeable and kind!! He goes above and beyond to make sure I’m satisfied.I will always drive BMW and he is one great reason why!!
Business response:
Thank you for your amazing review!
"2 hours for an oil change & air filter is is bit long" The title says the most about my visit but with a 50% discount, it still cost me $221. I think I will shop around next time I need my oil changed.
Business response:
We apologize that the wait time for your oil change was longer than is ideal. We always appreciate customer feedback; thank you for bringing this to our attention. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
"Friendly, professional very BMW’esque!!!" Came in for simple service but treated as if I was purchasing. All staff were pleasures to work with. Special note, the waiting area is incredible.
Business response:
Jason, we always seek to make our customers feel comfortable and well taken care of and we're happy to hear we met that goal for you. Thank you for your outstanding review!
"I had my Takata replaced. Great experience." I had a very pleasant two hour stay while my Takata airbag was replaced by BMW. The waiting area is clean with available treats, coffee, and soft drinks.
Business response:
We're glad to hear you had a great visit with us. Thanks for the wonderful review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.