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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Needed repairs but pricey" I went in for tire repair that I thought was under warranty but was told normal were and tear caused the issue. Then had the front brakes repaired and CV boots repaired. Excellent work but pricey
Business response:
Thank you for letting us know you were pleased with our service!
"In for tire change" Service rep Fernando was terrific Let me know exactly what was going on. What cost would be how long it would take and that he was staying at desk for his lunch break to be sure my car was done.
Business response:
Thank you for telling us about how Fernando went above and beyond for you!
"Safety Recall: replaced PCV valve heater" I have been to other BMW dealerships and the Sarasota service department is exceptional. We were greeted by friendly helpful employees. Everything was well organized and efficient making it a pleasant experience.
Business response:
Thank you so much for your awesome review!
"Great Service with Helpful Coupon " I took a shot and called to see if I could get a service appointment for the afternoon of the day called. Well, I got in!! Amazing. Call in and get an appointment for the same day we’ll exceeds any dealer service in this world. Service advisor, Seth, took care my brake flush and new battery install needs in a very pleasant and efficient manner. He also awarded me a deal with my emailed coupon received from this dealership. Thank you for those cherished coupons!! Please keep sending....
Business response:
Thanks so much for your awesome review!
"Customer service " Judy was exceptionally professional and considerate of my comfort and any possible needs that she could accommodate during my wait time. I appreciate her curtesy and constant communication. It’s always greatly appreciated when feedback on the status of the service is offered at regular intervals. Judy was especially considerate of evaluating time and repair costs prior to ‘asking permission’ to continue with the repairs. Her due diligence is an asset to your service department.
Business response:
Michelle, thanks for letting us know how attentive and thorough Judy was during your visit!
"Great Customer Service" Judy was outstanding - great attention to detail and very friendly. She was knowledgeable about the product. Thank you very much for all of your help.
Business response:
Thank you so much for your amazing review!
"New car purchase" My salesman. Eric, showed us several options to determine the right vehicle for us and gave us good information regarding BMW as we had never owned or considered a BMW before we purchased. After a test drive, he worked with us to help us select the options package we needed, and didn't try to talk us into something more than we wanted. The dealership did not have the exact color vehicle we wanted, however, they offered us a really great deal for us to consider a color that would have been our second choice... read more
Business response:
Thanks for letting us know that you had a fantastic visit with us from beginning to end!
"BMW X5 Service " My advisor Mr. Munoz was very efficient and made the experience easy, efficient and pleasant. He explained everything about the service, the checks that were done and got me on my way earlier than expected.
Business response:
Thanks for your full five stars!
"Oil change" My advisor Mr. Munoz was pleasant and efficient. I also received a great deal on an oil change thanks to a coupon that was emailed to me.
Business response:
Thank you very much for the great review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.