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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Great experience! Quick and smooth purchase." After looking around for an SUV for my mom. I decided to stop at the BMW of Sarasota. Tim help us find the SUV she was looking for. He worked with us on the price and the whole process was smooth and transparent. I would definitely come back in the future for myself. Everyone was very friendly and provided a great customer service.
Business response:
Thank you for taking a moment to write your amazing review! We appreciate it!
"Excellent service " Excellent and knowledgeable of my problem and the requirements for its service. Most helpful. Would highly recommend Carlos and the service department to my friends
Business response:
Thank you so much for your great review!
"Carlos Munoz in Service Dept is a Consummate Epert" I took my dream car to BMW of Sarasota for scheduled maintenance. Carlos was quick to receive my vehicle and reviewed the automated diagnosis. After satisfying all code requirements, Carlos educated me in great detail of the listed items required to restore my vehicle to mechanical perfection. Carlos is an amazing technician but he is also very personable, connected to and interested in the well being off customer he serves. Carlos represents BMW of Sarasota with integrity... read more
Business response:
Thank you for letting us know that Carlos made your visit a great one!
"Carlos is a true customer service pro" My contact Carlos couldn’t have been better. Due to my conflicts my appointment for my i3 had to be re-scheduled 3 times. No problem, Carlos got me hooked up with a time that finally worked. Got a rental for us promptly and we were on our way. With Carlos, most importantly, the communication was excellent, a rare accomplishment nowadays. All in all a fine experience and all the issues were under warranty which I also liked, out the door paying zero except for $10 for gas for the rental... read more
Business response:
We're glad to hear that Carlos made your visit exceptional. Thank you for the awesome review!
"Great service advisement. " I was really comfortable with the advice and did not feel “sold” something I didn’t need. I’ve always felt good about having work done at this dealership.
Business response:
We always seek to make our customers feel as if they are at home with us and are pleased to hear we met our goal during your visit. Thanks for the excellent review!
"great place" It was clean, reps were friendly, the waiting area was comfortable and my wait was about what I was expecting. I was able to sign onto their WIFI and work the entire time I was waiting.
Business response:
Thank you very much for your wonderful review!
"High quality and amazing service! " I really enjoyed having my BMW serviced here. My advisor was really kind and explained everything in a clear way. The car was not only serviced but also perfectly washed and cleaned. The only thing that bothered me was the attitude of an employee towards my kids. I had to go to service right after picking up my kids from daycare. The kids were hungry so ate a couple snacks that were available in the siting area. This employee who had an office close by was looking at my kids in a hostile/... read more
Business response:
Regarding the issue with your children, we're upset to hear that this occurred and apologize that this was your experience with us. We will share your comments with our staff and emphasize how important customer service is. We're happy to hear that besides this one issue, your visit with us was a great one. Thanks for your high rating!
"Great job on repairs. Seth did an excellent job. " I had some significant service work completed. Very well done. Friendly and thorough service from Seth Rodgers. Wait area comfortable and friendly staff to customers.
Business response:
We're happy to hear that your visit with us was pleasant from beginning to end!
"Susan is the best" Everyone went above and beyond to make sure I get the BMW I liked! Can’t thank them enough for helping me when the banks failed me. Susan is really helpful, knowledgeable and funny. I would highly recommend! Unfortunately they didn’t have the Buy 2 Get 1 Free deal...maybe next time :)
Business response:
It's great to know that Susan earned your five stars, Helga! Thank you!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.