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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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STEVENWATERMAN1949's profile image
STEVENWATERMAN1949 
6 years ago

"Good service great peolr" Greeted as a friend helpful we enjoy our service time here although wait time was high it was pleasant and showroom was oodvto look around in 

Business response:

Thank you for your patience with our wait time. We're happy to hear that besides that issue, your visit with us was a great one! 

jimsmith1's profile image
jimsmith1 
6 years ago

"Service for a vacationer" I was treated very professionally from the moment I called. Even though I have never been to your BMW Dealership, your receptionist was very pleasant and was quickly able to get me an appointment. Derek is also a professional, he understood the problem and thoroughly explained how it would be resolved. I enjoyed working with him. 

Business response:

We are so glad to hear that our team delivered an excellent customer service experience from beginning to end, Jim. Thank you for the wonderful review! 

HACKETTJ's profile image
HACKETTJ 
6 years ago

"BMW X3 Oil Service" Very professional from greeting to departure. Did only what I asked and did not try to sell me on other services. On completion of service provided me with a verbal status and personally walked me to my car. 

Business response:

We're glad to hear that your visit with us was great from beginning to end. Thank you! 

BHUPRAVI's profile image
BHUPRAVI 
6 years ago

"Great customer service" Always been looked after at this dealership.Good choice of vehicles and finance options. Jack is excellent and has always give 100% customer service, never rushes and gets you the best deal. 

Business response:

Thank you very much for the amazing review! 

JERRY61's profile image
JERRY61 
6 years ago

"In and out in a jiffy!" Service writer was efficient and polite! Service was completed in less tha one hour. Car was returned clean and spotless. The pop corn was cold 

Business response:

We apologize for the cold popcorn and will look into that issue. We're glad to know that the rest of your visit was overwhelmingly positive. Thanks so much, Jerry! 

LUCASREALTOR's profile image
LUCASREALTOR 
6 years ago

"Excellent " BMW has excellent service. Derek always provides me with outstanding service, and takes care of all the details. Everybody is very helpful and friendly. Thanks👍🏼 

Business response:

Thank you very much for the full five stars! 

DFARINA2's profile image
DFARINA2 
6 years ago

"Quick easy and complete " Great service and easy processing this is the second time I have had to bring my car in for service in the last two months . The dealership is easy however I am concerned the brand is not what it used to be. Next purchase maynot be Bmw 

Business response:

We're sorry to hear that you're not enjoying the brand as much as you used to. If there are any questions you need answered, our team is always ready to speak with you. We're happy to hear that the rest of your visit was a great one; thanks for the full five stars! 

GLW7104's profile image
GLW7104 
6 years ago

"Carlos is great!" My second service experience was, thanks to Carlos, excellent. He is easy to work with, understood the service issue immediately and sent me off in a rental car while the job was completed a few hours later as promised. Will request him whenever I need help. 

Business response:

Thank you so much for your full five stars! 

JROME108's profile image
JROME108 
6 years ago

"Excellent" We had a great experience and our adviser Chris Siriphokha, went above and beyond to make sure we had a smooth transaction picking up our new car. We were very happy and would definitely recommend BMW of Sarasota. 

Business response:

Thanks for your great review and for your recommendation! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.