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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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Keith Johnson's profile image
Keith Johnson 
6 years ago

"Great job!" Fernando was very good, 100% professional! He answered all my questions and explained all the work. Was very friendly and clearly knows a lot about cars. 

Business response:

Thanks so much for the full five stars! 

j721ross's profile image
j721ross 
6 years ago

"Excellent service!" Fernando and his team are always 5 stars in my book. I love my BMW and it looked Brand new after they washed it. It just needed an oil change and they alerted me when I was ready to come in. I love 1st class and this service center is truly 1st class!! 

Business response:

We are proud to have earned such a great review. Thanks so much! 

MARKFLYGUY's profile image
MARKFLYGUY 
6 years ago

"Repair" Maria is great! Chong was also very helpful in trying to identify a problem. Very friendly service people. don't enjoy the problem but the people are great! 

Business response:

Thanks for the five stars! 

RMSA45's profile image
RMSA45 
6 years ago

"Recall Repair Service" My Review: Derek Thomas was punctual, professional, thorough and friendly A great experience - most unlike my past contact with the sales side of the organization. 

Business response:

It's great to know that Derek made your visit a great one. Thank you for the wonderful review! 

silkenitzky's profile image
silkenitzky 
6 years ago

"Exceeded my expactations" Appointment was scheduled, when convenient for me. Greeted immediately and Seth, my service advisor explained everything in detail. Loaner car was available and it was nice that Seth started the paperwork. I was handed keys after a very short wait. Car was ready when promised and again Seth explained services performed and the invoice, took payment on the spot and I was on my way in a perfectly serviced & cleaned car. Thank you! Silke Weiss 

Business response:

Silke, we're very happy to hear your visit with us was great from beginning to end. Thank you for the great review! 

gsiwarskiGsiwarski's profile image
gsiwarskiGsiwarski 
6 years ago

"Keep my Beamer running " Thank you for doing a great job on my manufactures recall and enjoyed with a large degree of professionalism form your service manager Carlos’s 

Business response:

It is our pleasure to provide you with exceptional customer service. Thanks for the great review! 

RADDLES's profile image
RADDLES 
6 years ago

"Great Service" Took my vehicle in for recall. Fernando did an excellent job of getting me a rental car, since it was going to take most of the day. Came back to pick up my car the next morning and he had it there within minutes, and I was on my way. 

Business response:

Thanks so much for the great review and for taking a moment to let us know that Fernando took excellent care of you! 

danhoffe's profile image
danhoffe 
6 years ago

"Great Service!!!" I needed to take in my BMW X-3 for routine service. Maria made my experience an excellent one and was able to get me a loaner to boot. She is always professional and top notch and is a tremendous asset to BMW of Sarasota!!! 

Business response:

We're glad to hear that Maria took great care of you! Thanks for the full five stars. 

SJBINNS11's profile image
SJBINNS11 
6 years ago

"Service review" Carlos is always knowledgeable, thoughtful and efficient. He is absolutely the best service advisor I have worked with at any dealership. I feel we can trust that his recommendations without having to worry we are being told something is wrong to gain a commission. 

Business response:

Thanks for taking a moment to tell us about how Carlos made your visit a great one! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.