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5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Great job!" Fernando was very good, 100% professional! He answered all my questions and explained all the work. Was very friendly and clearly knows a lot about cars.
Business response:
Thanks so much for the full five stars!
"Excellent service!" Fernando and his team are always 5 stars in my book. I love my BMW and it looked Brand new after they washed it. It just needed an oil change and they alerted me when I was ready to come in. I love 1st class and this service center is truly 1st class!!
Business response:
We are proud to have earned such a great review. Thanks so much!
"Repair" Maria is great! Chong was also very helpful in trying to identify a problem. Very friendly service people. don't enjoy the problem but the people are great!
Business response:
Thanks for the five stars!
"Recall Repair Service" My Review: Derek Thomas was punctual, professional, thorough and friendly A great experience - most unlike my past contact with the sales side of the organization.
Business response:
It's great to know that Derek made your visit a great one. Thank you for the wonderful review!
"Exceeded my expactations" Appointment was scheduled, when convenient for me. Greeted immediately and Seth, my service advisor explained everything in detail. Loaner car was available and it was nice that Seth started the paperwork. I was handed keys after a very short wait. Car was ready when promised and again Seth explained services performed and the invoice, took payment on the spot and I was on my way in a perfectly serviced & cleaned car. Thank you! Silke Weiss
Business response:
Silke, we're very happy to hear your visit with us was great from beginning to end. Thank you for the great review!
"Keep my Beamer running " Thank you for doing a great job on my manufactures recall and enjoyed with a large degree of professionalism form your service manager Carlos’s
Business response:
It is our pleasure to provide you with exceptional customer service. Thanks for the great review!
"Great Service" Took my vehicle in for recall. Fernando did an excellent job of getting me a rental car, since it was going to take most of the day. Came back to pick up my car the next morning and he had it there within minutes, and I was on my way.
Business response:
Thanks so much for the great review and for taking a moment to let us know that Fernando took excellent care of you!
"Great Service!!!" I needed to take in my BMW X-3 for routine service. Maria made my experience an excellent one and was able to get me a loaner to boot. She is always professional and top notch and is a tremendous asset to BMW of Sarasota!!!
Business response:
We're glad to hear that Maria took great care of you! Thanks for the full five stars.
"Service review" Carlos is always knowledgeable, thoughtful and efficient. He is absolutely the best service advisor I have worked with at any dealership. I feel we can trust that his recommendations without having to worry we are being told something is wrong to gain a commission.
Business response:
Thanks for taking a moment to tell us about how Carlos made your visit a great one!
BMW has a 4.8 star rating with 13,215 reviews.
BMW is closed now. It will open tomorrow at 9:00 a.m.