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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"routine maintenance" Maria in service couldn't have been nicer. She kept me informed while I waited for my car. Dealership does an outstanding job in customer service.
Business response:
Thanks so much for your excellent review, Larry!
"My delivery of the M550" I have bought North of 20 beamers in my life from several Dealerships. But I must say that my experience with Sarasota is the best of the best. I will be back
Business response:
Wow -- that means a lot to us! We are very proud to have earned such high praise from you and look forward to seeing you again.
"Easy and convenient " Fernando Santori was amazing to work with when my SUV needed service. He is so caring, educated, and competent. WHAT A GREAT CLIENT EXPERIENCE. Give that guy a raise!
Business response:
Thanks for your amazing review, Laura!
"Carlos Munoz is the Best" I've been coming to BMW Sarasota for 5 years now with Carlos Munoz as my service advisor. You will not find a more competent, reliable, honest and caring advisor. He is up front with everything from service issues to cost as well as time in the shop and will keep you updated while being serviced. I've been to many dealerships and have never had the respect for another advisor that I have for Carlos! He steps up to the plate and makes you feel #1 every time!
Business response:
We truly appreciate your loyalty and are happy to hear that Carlos delivered an exceptional customer service experience! Thanks so much for the five stars.
"Quality Service - Appointment took too long" While I was satisified with the quality of service, the appointment took far too long. I scheduled for 7:00 AM since I was waiting for my vehicle and wanted to be first in line . I was there promptly at 7:00 and my vehicle was taken in right away. I was having an oil change and the clogged winshield washer screen cleaned. I was there for 3 hours. No complaints with Derek but I would think the service work could have been completed in half the time.
Business response:
We apologize for the lengthy service time but always appreciate the feedback as it helps us improve. We're happy to hear, however, that the rest of your visit was positive.
"Felt right at home ,our sales person susan was the best . " Great place to be right at home.the manger was really cool ,and our sales rep did every for us to make us happy,she did,
Business response:
That's great to hear! Thank you for your amazing review!
"Easy Experience" Low stress, no drama, like buying a car from your brother. In and out in a few hours with a great deal. No haggling, amazing!
Business response:
We love to hear that you had a stress-free and smooth visit with us. Thanks so much for your great review!
" Fantastic" Its was the first time The whole experience was good for me thank you very much Keep up the good work Thank you I will do a again
Business response:
We are pleased to have earned a fantastic review from you! Thanks!
"Maintenance Service" Had routine mantenance done at Sarasota BMW and the service was rapid and very good. Pleasant, well stocked customer waiting area made waitting quite pleasant. Derek Thomas was pleasant and attentive and kept me informed and delivered my car to me when finished. My first experience with Sarasota BMW was a good one.
Business response:
So glad to hear that you had a great visit with us! Thanks for the full five stars!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.