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BMW

4.8

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Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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davegou's profile image
davegou 
6 years ago

"Very good the service was nice and very " This dealer they are very helpful they treat you very nice and keep you posted on all the details about your car and also try to give you all the discount possible when you work there there's always someone ready to help 

Business response:

Thank you for your amazing review! 

CPRUITT919's profile image
CPRUITT919 
6 years ago

"Great customer service, attention to detail " Carlos is Perfessional and courteous, great customer service in and out in a timely fashion. Kept me in the know Service is always great thank you Chrystal 

Business response:

Thanks so much for your wonderful review! 

CLARATOVAR33's profile image
CLARATOVAR33 
6 years ago

"Carlos Nunez was great" Carlos is very professional and very helpful . He us always very understanding always helping us when we take our vehicle in. He recommended me to buy my vehicle And i love it 

Business response:

We're happy to hear that Carlos took excellent care of you. Thanks for the outstanding review! 

RWJONES8's profile image
RWJONES8 
6 years ago

"Efficient " Compared services at other BMW dealerships and the service and pricing of services was a bit higher and not as good. I live about 30 miles away and its worth the drive...I also recognize good customer service when I see it. 

Business response:

Thanks for coming from so far to see us! 

RUSSKILLION's profile image
RUSSKILLION 
6 years ago

"Derek was excellent. He kept me updated. " Derek told me that my work would take over 3 hours and he was right. He did offer a loaner but I read while I waited. However, during that time Derek kept me up to date with their progress. 

Business response:

It's great to know that Derek took great care of you. Thanks for the great review! 

EMONDS0564's profile image
EMONDS0564 
6 years ago

"Service on my BMW X3" Excellent They find out a mechanic problem on my car. I was there only for oil changing It cost more but the make the repair and give me a courtesy car. thank you! Sylvie Emond customer 

Business response:

Thanks for the amazing review! 

PATTYFGORDON's profile image
PATTYFGORDON 
6 years ago

"New Car Purchase" From the initial greeting to the closing of the deal - the service was exceptional! We live in Tampa and did the extra drive because of the inventory available at the dealership. We found our car! Chris, unaware that we were ready to buy took the time to test drive and explained to us everything we needed to know. Jesus, in the finance department, was delightful to work with too! I will be making the extra drive to the Sarasota dealership just so I can get my new car serviced at BMW Sarasota. 

Business response:

Thanks for driving from so far to visit us and for your amazing review! We appreciate it. 

TCCC2's profile image
TCCC2 
6 years ago

"Very satisfactory" All went very well with the initial service work i.e. new battery, FRM Controller, replace 2 recall items, etc. I picked up my car and left the dealership. As I was driving away, I noticed some of my instrument panel options i.e. phone, etc. did not work and the triangle w/exclamation mark was lite. I returned to the service center where the Assist. Service manager said they would have to hook up the electronics to their machine to find out what was wrong. After and hour and a half in the service area, th... read more

Business response:

So glad to hear that despite the small hiccup, you had an amazing visit with us! Thank you for taking a moment to write this wonderful review! 

EILEEN.ANTONELLI's profile image
EILEEN.ANTONELLI 
6 years ago

"A pleasure to work with Carlos and his team" I have been using Sarasota BMW for 18 maths now and everyone I ask for Carlos . He is very effecient , I was in for oil change and a shimmy but was in and out fast. Price was reasonable for tire rotation. They also did wash and vacuum my car . Only suggestion is after the rotation if my tires they should have recheck my air . As the tires have one in front and one in back at 38 and the other two at 35 . Thanks Carlos 

Business response:

We're very glad to hear Carlos made your visit a great one. Thanks for the wonderful review! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.