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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Pleasant experience" Carlos is the best--very good about explaining what needs to be done and why. Also actually calls or texts to keep me current on what is happening with my car, and when it is ready to pick up.
Business response:
Thanks for the great review!
"Perfecto , Service BMW" resort to the service of BMW, always a pleasure, they are very kind, fast, careful, absolutely always recommend it, I am your eternal customer, total thanks.
Business response:
We appreciate not only your amazing review but your loyalty as well. Thank you!
"Great service" I had my 428i serviced at the Sarasota BMW dealership for the first time. I was so impressed with each person whom I came into contact with during my time there. Everyone was friendly, courteous, helpful and professional. My car received its appropriate service as well as a recall detail that it needed and all within the specified amount of time. I was very pleased overall with the customer service and work that was done on my car. I will go back again, for sure!
Business response:
That's great to hear! Thank you for your amazing review; we look forward to seeing you again!
"Very friendly staff " Had an airbag recall everything went very smooth. I was treated as well as if I were a paying customer. Amenities were great in the lovely new lounge.
Business response:
We are very happy to hear your visit was pleasant and stress free. Thank you for the wonderful review!
"Family" We were treated like family. They explained everything to us because it was our first time there. Fernando and Jesus were very honest with us and didn’t try to sell us anything we didn’t need. We didn’t wait at all before we were serviced. The young man who took our keys was very friendly and smiled. We got a rental car for the day and the gentleman at Hertz was the best. What a great idea to have a car rental on premises. Our first BMW AND WINT BE OUR LAST. THANKS TO THE WNDERFUL SERVICE. also who ever the maintena... read more
Business response:
That's great to hear! Thanks for the incredible review!
"Carols Rocks" Carlos is very nice and professional. I was in and out quicker than expected. Comfortable waiting area allows laptop access so you can still work while waiting.
Business response:
Thanks for the full five stars across the board!
"Service " Counselor Derek was great. The greeting people were friendly and professional. Overall I thought this was the best service I’ve received at any car service location. I think you need to work with the woman that answers the phone and sets appointment she kept me on the line while speaking to someone and typing into the computer for 5!minutes. She was very nice but annoying to wait while listening. A great experience but remember that she is your first line of contact.
Business response:
Thank you for your feedback, Al. We apologize for that little hiccup when speaking with our customer service representative and see what we can do to improve the situation. We're very happy to hear that overall, your experience was a great one. Thanks so much for the positive review!
"Service" The service performed was superb and my advisor Carlos Munoz did an exceptional job going over all the details. Very happy with the experience at the dealership.
Business response:
Thanks for the great review!
"Every problem was handled properly , plus aunknown problem " All work was completed in almost the time projected. Car wash was very well done as well. Maria did a good job for us......... I would certainly continue our relationship for service to my X5
Business response:
Thanks so much for your amazing review! We look forward to seeing you again.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.