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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"All was good except the rental car " The service center was great, lots of help from Susan from New Jersey. Jessica was great to work with. The only downfall was getting into a rental car. I waited 90 minutes. Fortunately when I went back for the car I was in and out.
Business response:
We're sorry that there was a hiccup with the rental car but appreciate your patience. Thanks so much for letting us know that Susan, Jessica, and the rest of our team made your visit a great one!
"Best service...always!!" I have always been treated fairly by BMW of Sarasota. My service manager, Fernando, is absolutely fair and honest...always prompt and courteous! He is beyond outstanding!! I have priced service from after-market, local service repair shops, and I always go back to BMW of Sarasota. I know the parts are genuine, their work is warrantees, and their pricing is fair and competitive.
Business response:
Thank you so much for this amazing review and also your loyalty!
"Professional service" I always buy and service at BMW of Sarasota. They are the best. Fernando sartorial is quite knowledgeable and professional. Loaner car provided was new bmw.
Business response:
Thanks for the amazing review, Jack! We are proud to have earned your loyalty.
"2 new front tires" Excellent price and service and even gave an additional $100 discount. Seth always takes great care of me. He even showed me a tire cross check and offered matching best price. Seth is not listed as a service employee below. WHY?
Business response:
Thank you for your amazing review! We will look into why Seth isn't listed and see what we can do so he can read your kind comments.
"Awesome customer service " I'm never disappointed with the staff or the service l receive. World class customer service every visit the dealership is always clean and welcoming.
Business response:
We're glad to hear that your visits with us are always wonderful! Thanks for the full five stars!
"Great" Great and excellent service! I was very impressed with Titian. She is affable and very knowledgeable about sales and customer service and satisfaction. When the time comes to replace and/or buy an other vehicle Sarasota BMW will be my first choice. I did noti interface with Carlos but my wife did and she was very impressed.
Business response:
Thanks so much for your amazing review, Simeon! We're pleased to hear that you and your wife enjoyed your visit.
"Maria: Top Of The Mark" My first visit to the service center was shortly after my purchase. That was a disaster, however that has changed every visit now is all that you expect and more. All employees are very warm and courteous. My adviser Maria is yes, outstanding...............Thank you! Dan Rose
Business response:
Thanks so much for giving us a second chance and for your excellent review!
"Service work on wheels." Everyone is friendly and concerned about their work plus making the customer their first priority, work progress is updated and car always returned when promised.
Business response:
We are happy to hear you had such a great visit with us, Andy! Thanks so much for the wonderful review.
"1 year service work - oil change" Would recommend when providing a car wash that the interior be vacuum. I do not need to type a message that is 25 words minimum
Business response:
Thanks for the feedback; we always want to know how we can improve our customers' experiences. We're happy to see that overall, your visit was a great one!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.