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BMW

4.8

About this business

Location details

5151 Clark Rd, Sarasota, FL, 34233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunMidnight to 5:00 p.m.
4.813,215 reviews
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DJ's profile image
DJ 
6 years ago

"Easy service" easy,easy, fast service, got a ride by Uber to work, hitched a ride back with someone from the office, I called 2 hours before work was done to see if my car was ready and it was. 

Business response:

Thank you for the great review! We are happy to know that your visit with us was superb from beginning to end. 

arcmartin12's profile image
arcmartin12 
6 years ago

"Lease" I was very happy with the setve which is why this is our second lease with BMW of Sarasota . Susan is always professional and is very knowledgeable regarding the sales process 

Business response:

Thanks so much for the amazing review and for your loyalty! 

rthorn09's profile image
rthorn09 
6 years ago

"Efficient and Professional Service" Did not have an appointment but had an issue with the air conditioning while on a long trip. Brought the car in and Derek took care of my car needs within a reasonable time and was very professional! Thank you for your quick attention to our needs. 

Business response:

We're happy to hear that your visit with us was a great one! Thank you for the wonderful review. 

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forriotown 
6 years ago

"Helpful and swift" This dealership is one of the best. Very professional and informative. Robert is the man to go to! Everyone was friendly with that perfect mix of professionalism and casualness. 

Business response:

Thank you very much for the excellent review! 

Robert6403's profile image
Robert6403 
6 years ago

"Engine issues and recalls" Carlos Munoz was very prompt, respectful and professional. we have a warranty with a company that would not cover gaskets or actually anything. we were not aware of the coverage's we paid a few thousand for the warranty and it is useless Carlos tried his best. He was very professional and and efficient. He gave me a car to drive home until the repairs were complete (2 days). This dealership is very accommodating. I have always had prompt service with Carlos I would not be happy working with anyone... read more

Business response:

Robert and Pat, thanks so much for taking a moment to write this wonderful review! We're happy to hear that Carlos went above and beyond to meet your needs . 

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DRSLTGHAS 
6 years ago

"Unscheduled evaluation of inoperative emergency doorlock." Without an appointment, I was given immediate attention to evaluate the emergency nonoperative door lock on the driver's side door. Immediate attention was given to the issue and the cause was discovered. Unfortunately, a new lock mechanism was required to fix the problem. This was ordered from BMW specific for the VIN# of my car. I was informed that the part will take approximately 1 week to be produced, coded and be delivered to the dealer by BMW. I was assured th... read more

Business response:

We are so happy to hear that your experience with us was a great one! Thanks so much for the full five stars; we look forward to seeing you again. 

JLMCDONALD56's profile image
JLMCDONALD56 
6 years ago

"After sales service" When we purchased the used BMW 328i hard top convertible the buying experience was similar to purchasing a new one. We were treated very well. The sales team agreed to do a few paint touch ups and we were scheduled a few weeks after the initial purchase to have the work done. 

Business response:

We are glad to hear that your visit with us was superior from start to finish and beyond. Thanks for the great review! 

D. BARONI's profile image
D. BARONI 
6 years ago

"Bmw Sarasota best dealership" I would recommend buying a car here anytime. Best service from sale/ finance to service and parts. Don’t forget to ask for Eddie Cintron and Emilio Torres. 

Business response:

Thanks for the full five stars across the board! 

RHCARLSON67's profile image
RHCARLSON67 
6 years ago

"Smooth and efficient" I felt the check in process was very informative and efficient, my only issue is that being a new client to this BMW Dealership, it would have been nice for the Service Advisor to come out of his office and introduce himself. 

Business response:

We're pleased to hear you had a fantastic visit with us! Thank you so much for the excellent review. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 13,215 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.