This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Excellent" Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nice. Answered all questions. Carlos was super helpful and nice. Answered all questions.
Business response:
Thanks for taking a moment to let us know that Carlos took excellent care of you. Thanks for the wonderful review!
"Awesome sauce" Fast and reliable. They took care of me and my car in an efficient and timely manner. Will always drive out of my way to go to BMW of Sarasota
Business response:
Thank you so much for your amazing review, Amy!
"Jessica " I am always amazed and impressed with Jessica. She is friendly, professional and compassionate. Her sense of humor seals the deal. BMW Sarasota is lucky to have her.
Business response:
Thanks so much for your wonderful review!
"Beautiful dealership" My experience began with a visit for recall work on my 2009 328i. I was initially told that the needed repairs would take approximately 3-3½ hours, Fernando told me more like 5:00pm. When that time had expired I inquired of the progress. The person I talked to told me that "they were pretty busy today and usually recall work was pushed back to better accommodate regular customers". I voiced my disappointment. An hour or so later they told me my car was done. I ended up buying a previously owned 2013 32... read more
Business response:
Chuck, although there were a few hiccups, we're happy that you had a great shopping experience with us! Thank you for your high rating!
"N/A - I am not a native speaker " N/A - I am not a native speaker N/A - I am not a native speaker N/A - I am not a native speaker N/A - I am not a native speaker
Business response:
Thank you for the high rating!
"Excessive window noise" Sarasota BMW exceeded my expectations . Window noise problems were corrected and service manager Greg Jones and staff knew what to do and got it done. I have three Beemers and Sarasota has excellent technicians. I also appreciate being contacted by "corporate" after initial purchase. They took my constructive ideas regarding what works best and what needs rethinking for X3 buyers. My contact person recorded my ideas and encouraged further contact. Many thanks.Rod Karpinski P.S. Derek Thomas also shou... read more
Business response:
It's great to hear that your experience with us was great from beginning to end! Thank you very much for your wonderful review.
"My service advisor Derek Thomas made all the difference " Derek Thomas was great. Before him, I have had long waits & trouble with appointments. Even this time your emailed appointment time didn’t match. Thanks!
Business response:
Thank you for bringing the email issue to our attention; we always want to hear what we could do better. We're pleased to hear, however, that Derek made your visit a positive one!
"Excellent" Excellent, everyone seems eager to make sure that you’re getting well taken care of. I had a 10 AM appointment to have my car serviced and was In an out in less than 15 minutes. I got a text message a few hours later that the car was ready to go. Carlos was my contact person and he was great!
Business response:
Thank you so much for the stellar review!
"Excellent Service !!! - Carlos Munoz " I had a service appointment for my annual oil change for later in the week. On Sunday night, I noticed a screw n my tire. I contacted Carlos Monday morning and explained the situation. He was able to get me an appointment the next day to have the tire looked at. He even ordered a tire just in case it needed to be replaced. I brought the car in and it turned out I had 2 screws in the same tire. The tire was replaced since I have the tire package and the oil change was done. Carlos provi... read more
Business response:
We are thrilled to hear that Carlos was able to take care of your issue quickly and efficiently. Thanks for the fantastic review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.