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BMW
- Automotive
- Sarasota, FL
About this business
Location details
5151 Clark Rd, Sarasota, FL, 34233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Midnight to 5:00 p.m. |
"Couldn’t ask for better service" When I come in to get the service on my car I always have Derek. I trust him to take care of my car and not bill me for anything extra. He’s very professional and I have complete faith in him.
Business response:
Thanks so much for the wonderful review!
"Treated like a King!" I actually bought a car unseen. I had called in and Abby was outstanding. She described perfectly. I drove up late that evening and the dealership stayed open after hours to work around my schedule. The manager Sequioa was there as well. He was a import part of the process as he spoke one on one with me to make sure that I was comfortable in moving forward with the transaction. The catch to all of this is that I bought one of the least expensive cars at the dealership and I was treated as though I boug... read more
Business response:
Adam, we are very happy to hear that your experience with us was a fantastic one. Thanks so much for the incredible review!
"Beyond the call of duty" Carlos Munoz showed what attention to customer means. He made sure my warranty work was satisfactorily completed. He is one of the best communicators I have come across.He kept me informed every step of the repairs.
"Attention to the customer" In processing my financing with me, Jesus Castillo made sure he addressed my concerns and provide me with the financing terms that satisfied me. He listened, and he improvised. That is what I call good customer service!
Business response:
We are so proud to know that Jesus earned such high praise, Bran. Thanks so much!
"Excellent customer service" Ms. NayColle Wright clearly understood the meaning of customer service! She genuinely cared and took every step to make sure I was satisfied. I felt like I have known her for many years. She is an invaluable asset to BMW of Sarasota!
"warrenty repair" Carlos Munoz was excellent in every way. He was knowledgeable, trust worthy and keep me informed as the the progress and options for my service needs. Very easy to speak to and customer friendly. JLJ
Business response:
Thanks so much for your amazing review! We appreciate it!
"Carlos Munoz-excellent customer service" Mr. Munoz goes above and beyond to make certain that each customer is treated with respect and received all necessary information pertaining to any service. I have only been in a few times so far but he makes the experience seem easy with explaining any needs my car may have and time needed to service my car.
Business response:
Thank you so much for your amazing review, JTM!
"Outstanding service" I am completing this review as an expression of our appreciation for the outstanding services which Mr. Carlos Munoz and BMW of Sarasota has provided to our Family during the past two months. Mr. Munoz was uncompromisingly timely, diligent and professional in addressing our concerns regarding the repair and maintenance required for our BMW X-1, 2014. His explanations of the mechanical problems which needed addressing were expressed in a language which was clear and concise but yet polite, patient, and u... read more
Business response:
We are very proud that Carlos and the rest of our team earned such an incredible review! Thanks so much!
"It was a good experience" Carlos did a good job keeping me informed about the status of my car. He is very professional and service was excellent. There was no pressure in getting all the recommended repairs done at the same time. Instead, focused on the more immediate repairs first, and do a follow up visit the next time.
Business response:
We are happy to know that Carlos made your visit stress-free. Thanks for the great review!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 13,215 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.